Download problems

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

Download problems

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [General] >> Unofficial Tech Support By Gamers for Gamers >> Download problems

Page: [1]

Message

<< Older Topic Newer Topic >>

Download problems - 5/8/2008 1:52:54 AM

Nikodemus71

Posts: 3
Joined: 5/7/2008
Status: offline

Hi!

Trying to download the big installation file for EiA. The connection breaks and I cannot resume the download from the point where it stopped. I�ve tried to download the updated installation file from the members area (ftp). Trying Orbit, Star downloader and withput. Also trying to trigger download from both firefox and IE. I have no firewall active.

What can I do to resume the download? I guess the login to the ftp server fails!? Is there a username/password that I must configure manually for the reconnect?

I could download smaller patches and the tutorial for EiA without problem. But these were all quite small files. The main installation file is over 160MB in size and so far no attempt have managed to download more than 40 MB...

Thankful for any help!

Niclas

Post #: 1

RE: Download problems - 5/8/2008 1:20:44 PM

hadberz

Posts: 1629
Joined: 5/11/2000
From: Moncks Corner, SC
Status: offline

I've used this download manager before with no issues.
http://www.freedownloadmanager.org/index.htm

(in reply to Nikodemus71)

Post #: 2

RE: Download problems - 5/8/2008 7:36:55 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Try using an FTP client like www.smartftp.com for FTP sites. To get a new download link from the store, go to www.findmyorder.com.

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to hadberz)

Post #: 3

RE: Download problems - 5/8/2008 11:30:19 PM

Nikodemus71

Posts: 3
Joined: 5/7/2008
Status: offline

Thanks!

FTP kept having problems all along but finally I was able to get the file from the re-download link. (Just got lucky that the connection did not break down that time)

Still do not understand why reconnections always failed from both the FTP and the http download. If I have problems in the future is there a mirror site?

/Niclas

(in reply to Erik Rutins)

Post #: 4