Game shutting off

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All Forums >> [New Releases from Matrix Games] >> Close Combat Series >> Close Combat: Wacht am Rhein >> Tech Support >> Game shutting off

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Game shutting off - 7/18/2009 11:30:23 PM

Bert Convy

Posts: 5
Joined: 7/18/2009
Status: offline

I am having problems with the screen going black and then the game shutting off.

I was almost at the end of a german campaign and only had a couple more territories to take

. I applied the latest patch. Then I started a new game and early on it is happening again.

I am running the game on windows XP.

Post #: 1

RE: Game shutting off - 8/3/2009 2:54:18 AM

Bert Convy

Posts: 5
Joined: 7/18/2009
Status: offline

Hi guys,
I posted this a while ago and I still haven't got a reply. Any reply.

Some suggestions
1) We've seen this problem before and we are working on it.
2) Could you give us more details, here's how to...
3) We have the solution and it will be in the next patch

Not saying anything is crappy customer service.

Here is some more information.
Windows comes up with a CCE?.exe has encountered a problem. I usually debug and the game menu is left up but the game play screen has closed. I don't know how to cut and paste the error screen info. You will need to tell me how if you need it. Is there any other way I can help you fix this problem?

(in reply to Bert Convy)

Post #: 2

RE: Game shutting off - 8/3/2009 4:42:40 AM

Andrew Williams

Posts: 6116
Joined: 1/8/2001
From: Australia
Status: offline

ok... sorry missed this

What type of graphics display do you have?
What OS are you running?

Does this happen all the time or intermitantly?

(in reply to Bert Convy)

Post #: 3

RE: Game shutting off - 8/3/2009 5:53:03 AM

Bert Convy

Posts: 5
Joined: 7/18/2009
Status: offline

Using windows XP Home edition 2002 service pack 3
Nvidia Geforce 7950 GT

It has done it intermitantly throughout the game but now it does it constantly. I can't finish the game as the U.S. with two territories in german hands. Every time I play it cuts out when the german morale drops down. When this happens it also deletes the game file from the list of saved games (or at least it no longer appears on the list).

Thanks for the help.

(in reply to Andrew Williams)

Post #: 4

RE: Game shutting off - 8/3/2009 9:58:50 PM

Andrew Williams

Posts: 6116
Joined: 1/8/2001
From: Australia
Status: offline

Hi See this thread

http://www.matrixgames.com/forums/tm.asp?m=1958612

All issues posted similar to yours relate to video drivers or settings or other programs intertfering with the game (anti-virus etc.)

Check antialiasing and anastrophic filtering.

A program called riva tuner
antvirus nod 32

Andrew

(in reply to Bert Convy)

Post #: 5

RE: Game shutting off - 8/13/2009 11:20:46 PM

Bert Convy

Posts: 5
Joined: 7/18/2009
Status: offline

Okay, I have been on holiday.

Can you tell me what the antialiasing and anastrophic filtering should be set to for the program to work?

(in reply to Andrew Williams)

Post #: 6

RE: Game shutting off - 8/13/2009 11:29:23 PM

Andrew Williams

Posts: 6116
Joined: 1/8/2001
From: Australia
Status: offline

It should be turned off.