True Update fails with LAN (ADSL)

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

True Update fails with LAN (ADSL)

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [Current Games From Matrix.] >> [World War II] >> Uncommon Valor - Campaign for the South Pacific >> Tech Support >> True Update fails with LAN (ADSL)

Page: [1]

Message

<< Older Topic Newer Topic >>

True Update fails with LAN (ADSL) - 6/16/2002 7:02:01 PM

Check6

Posts: 3
Joined: 5/27/2002
From: London, UK.
Status: offline

Select True Update icon.
Local area network selected, HTTP proxy off, FTP firewall/passive off, plus I'd filled in the mail server stuff anyway.

Select Next>
Get this back:
================================
Could not download update information.

Update information file #1
Unknown error.
Possible causes:

1. You are not connected to the Internet. Please connect to the Internet and try again.

2. The Internet server that you are trying to connect to is not available at this time. Please try again later.

Update information file #2
Unknown error.
Possible causes:

1. You are not connected to the Internet. Please connect to the Internet and try again.

2. The Internet server that you are trying to connect to is not available at this time. Please try again later.
================================
That comes back *very* quickly so I suspect it's not finding the LAN, this is on :

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Build 2600
OS Manufacturer Microsoft Corporation
System Name BIG-IRMA
System Manufacturer MSI
System Model MS-6380
System Type X86-based PC
Processor x86 Family 6 Model 6 Stepping 2 AuthenticAMD ~1050 Mhz
BIOS Version/Date American Megatrends Inc. 07.00T, 31/01/2002
SMBIOS Version 2.3
Windows Directory F:\WINDOWS
System Directory F:\WINDOWS\System32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "5.1.2600.0 (xpclient.010817-1148)"
User Name BIG-IRMA\Frank
Time Zone GMT Daylight Time
Total Physical Memory 512.00 MB
Available Physical Memory 243.31 MB
Total Virtual Memory 1.35 GB
Available Virtual Memory 882.06 MB
Page File Space 866.40 MB
Page File F:\pagefile.sys

Post #: 1

- 6/16/2002 9:42:51 PM

Spooky

Posts: 816
Joined: 4/1/2002
From: Froggy Land
Status: offline

Hum

I also have an ADSL connection and it works :rolleyes:

However, according to an Erik's post, you should be able to get the patch at :

ftp://ftp.matrixgames.com/pub/Uncom...VPatch-v110.zip

Just unzip it, run the .exe and point it at the right directory if you installed anywhere but the default.

Spooky

(in reply to Check6)

Post #: 2

- 6/16/2002 10:14:46 PM

Check6

Posts: 3
Joined: 5/27/2002
From: London, UK.
Status: offline

Thanks for the ftp location.

I've fixed the problem. And I should have checked FTP direct before posting here really.

ZoneAlarm was installed, it wsn't autostarting it's GUI but the its vector client (and logging process) was on automatic start under services. So I disabled them, removed ZoneAlarm completely and then rebooted. That fixed it, the vector client was blocking FTP and as the GUI wasn't running there was no way it could signal that. It was error logging though to the system events log. BTW just disabling and rebooting isn't enough it seems, removal is required.

Sorry!

(in reply to Check6)

Post #: 3

Page: [1]

All Forums >> [Current Games From Matrix.] >> [World War II] >> Uncommon Valor - Campaign for the South Pacific >> Tech Support >> True Update fails with LAN (ADSL)

Page: [1]