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WiTP:AE serial number

 
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All Forums >> [New Releases from Matrix Games] >> War in the Pacific: Admiral's Edition >> Tech Support >> WiTP:AE serial number Page: [1]
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WiTP:AE serial number - 1/13/2010 11:55:00 PM   
Ashtur

 

Posts: 39
Joined: 9/27/2001
From: Oklahoma
Status: offline 		I purchased a brand new copy of WiTP:AE through NWS, so I have the physical copy.

When I tried to install it, I got stopped by the SN. There are two numbers on the disk, a Disk # and an "order #".

Neither of those numbers work. I can't find any other SN in/on the package.

Any idea what's going wrong here?

I have a ticket with Matrix, but it's been over a day since I filed it without an answer, and I'd like to play my game. (I paid enough for it...
Post #: 1
RE: WiTP:AE serial number - 1/14/2010 12:14:01 AM   
wworld7


Posts: 1727
Joined: 2/25/2003
From: The Nutmeg State
Status: offline 		Did you contact NWS?

_____________________________

Flipper

(in reply to Ashtur)
Post #: 2
RE: WiTP:AE serial number - 1/14/2010 12:34:29 AM   
Ashtur

 

Posts: 39
Joined: 9/27/2001
From: Oklahoma
Status: offline 		Not yet, I've assumed I was doing something wrong, as the SN dialog says "you'll find the number on the disk"

(in reply to wworld7)
Post #: 3
RE: WiTP:AE serial number - 1/15/2010 6:19:28 PM   
Ashtur

 

Posts: 39
Joined: 9/27/2001
From: Oklahoma
Status: offline 		Is there any way to contact support aside from the ticket system? It's been since Tuesday night that I filed the ticket, and I haven't heard a thing from Matrix. I'm getting very frustrated at this point. I've emailed NWS as well (earlier this morning) and haven't heard from them yet.

(in reply to Ashtur)
Post #: 4
RE: WiTP:AE serial number - 1/15/2010 8:14:04 PM   
wworld7


Posts: 1727
Joined: 2/25/2003
From: The Nutmeg State
Status: offline 		Not that I am aware of. The only person I know is on vacation.

_____________________________

Flipper

(in reply to Ashtur)
Post #: 5
RE: WiTP:AE serial number - 1/15/2010 8:18:03 PM   
Ashtur

 

Posts: 39
Joined: 9/27/2001
From: Oklahoma
Status: offline 		NWS was able to solve my problem (Thanks Chris!), so am installing now!

(in reply to wworld7)
Post #: 6
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