RandonCTDs

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All Forums >> [Current Games From Matrix.] >> [World War I] >> World War One Gold >> Tech Support >> RandonCTDs

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RandonCTDs - 5/23/2010 3:35:44 PM

Bis

Posts: 40
Joined: 7/23/2003
Status: offline

I'm getting CTDs randomly/ For instance, I got one when I was going through German reinforcement messages and another when I clicked Breakthrough on the Breakthrough optin before I got to the Breakthrough map. Both of these were in the Tannenburg scenario, The only error message I got was the usual MS "Want to report?" one.

I attach my DXDiag.

Attachment (1)

_____________________________

Jim Cobb

Post #: 1

RE: RandonCTDs - 5/23/2010 6:06:00 PM

Bis

Posts: 40
Joined: 7/23/2003
Status: offline

Just had another one during the reinforcement phase in Serbia. Messages seem to cause them.

_____________________________

Jim Cobb

(in reply to Bis)

Post #: 2

RE: RandonCTDs - 5/23/2010 7:51:43 PM

calvinus72

Posts: 136
Joined: 9/4/2008
Status: offline

Other customers reported similar problems.

1) Be sure you disabled the UAC (if running under Win Vista or Win7) and you are logged in with PC Administrator priviledges.

2) You have to INSTALL and RUN the game with UAC off and logged as PC Admin

3) Configure your antivirus in such a way WW1.exe is a trusted application

4) Disable the "AI Logs" option (WW1 Config tool) if enabled

(in reply to Bis)

Post #: 3