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RE: Thank You Matrix!

 
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RE: Thank You Matrix! - 11/20/2010 4:46:35 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi V22,

That's being added to the Product page - right now it's only on the Store page.

Regards,

- Erik

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CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to V22 Osprey)
Post #: 61
RE: Thank You Matrix! - 11/20/2010 2:33:50 PM   
Les_the_Sarge_9_1

 

Posts: 4392
Joined: 12/29/2000
Status: offline 		Kudos to the Matrix Games/Slitherine move to unlimited downloads.

It's nice to see that Matrix Games/Slitherine understands Steam is not the only way to market a digital product and do it efficiently and in a way the customer can find no fault with.

Not that I have needed this option, but I am sure others will gladly enjoy it.
It takes some of the desperation out of needing a physical copy, something that has always plagued gamers buying from over seas where shipping is less than ideal.

_____________________________

I LIKE that my life bothers them,
Why should I be the only one bothered by it eh.

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Post #: 62
RE: Thank You Matrix! - 11/20/2010 3:52:05 PM   
DampSquib


Posts: 425
Joined: 3/8/2010
From: UK
Status: offline 		Erik...i think i found my problem.
I have a incomplete order on my page....looks like LSA.
How do i delete that....????
The order did go through the second time.



< Message edited by DampSquib -- 11/20/2010 11:25:51 PM >

(in reply to Erik Rutins)
Post #: 63
RE: Thank You Matrix! - 11/20/2010 3:59:52 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi Dampsquib,

The old store would keep track of incomplete orders, though it doesn't generally list them for customers. As long as you have the correct completed order for the same product, there should be no problem.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to DampSquib)
Post #: 64
RE: Thank You Matrix! - 11/20/2010 4:12:31 PM   
htuna


Posts: 591
Joined: 1/19/2009
From: Boston, MA
Status: offline
quote:

ORIGINAL: Erik Rutins


quote:

ORIGINAL: cmurphy625
Site looks Great... Issue with Chrome though.. if you click one of the Buy buttons it fails.. tried clearing the cache, same thing.. not a biggie can switch to IE if purchasing something.. but just an item to fix..


Hm, the buttons are working fine for me in Chrome. Could you tell me which exact button you were clicking (which game, which page)?

Regards,

- Erik


Hi Eric,

It was any 'download purchase' button. Today it seems to be working fine... so don't know what was going on.... Last two days (morning and night) I was getting that page ( tried deleting Cache like you said, and I always shut down my PC when not using it. But this morning it is functioning properly!

(in reply to Erik Rutins)
Post #: 65
RE: Thank You Matrix! - 11/20/2010 4:13:06 PM   
DampSquib


Posts: 425
Joined: 3/8/2010
From: UK
Status: offline 		Ok...was just thinking maybe...the reason the Re-downloads show as LSA.....
is because of the Incomplete order.

No prob..just thought that may be why.

(in reply to Erik Rutins)
Post #: 66
RE: Thank You Matrix! - 11/20/2010 5:42:17 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline
quote:

ORIGINAL: cmurphy625
It was any 'download purchase' button. Today it seems to be working fine... so don't know what was going on.... Last two days (morning and night) I was getting that page ( tried deleting Cache like you said, and I always shut down my PC when not using it. But this morning it is functioning properly!


We did find and fix a bug yesterday related to the Continue Shopping button, if you were using that, it's possible that's what caused those errors. That should be fixed now, if you see anything unusual again please let us know.

Regards,

- Erik


_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to htuna)
Post #: 67
RE: Thank You Matrix! - 11/20/2010 7:03:08 PM   
V22 Osprey


Posts: 1593
Joined: 4/8/2008
From: Corona, CA
Status: offline 		I agree, I love the new site. It's great to see the prices without having to go directly to the store. The prices are also more straight forward with the move to unlimited downloads. It also makes buying the Physical more attractive as you get an automatic free downloads. The new system, site, and store makes it much easier on the customer. nice work.

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Art by rogueusmc.

(in reply to Erik Rutins)
Post #: 68
RE: Thank You Matrix! - 11/23/2010 11:55:46 PM   
Lützow


Posts: 1517
Joined: 7/22/2008
From: Germany
Status: offline 		@Erik

On another issue: can you guys please upgrade forum code, to make embedding pictures from other sources (i.e. imageshack) possible?

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Post #: 69
RE: Thank You Matrix! - 12/6/2010 2:50:00 AM   
junk2drive


Posts: 12907
Joined: 6/27/2002
From: Arizona West Coast
Status: offline 		How about this. I copied the link from my Dropbox public folder and clicked the "image" button in the fast reply box below your post. Then pasted the link between the image brackets.



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Conflict of Heroes "Most games are like checkers or chess and some have dice and cards involved too. This game plays like checkers but you think like chess and the dice and cards can change everything in real time."

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Post #: 70
RE: Thank You Matrix! - 12/6/2010 3:02:10 AM   
junk2drive


Posts: 12907
Joined: 6/27/2002
From: Arizona West Coast
Status: offline 		On the subject of browsers. I have had a heck of a time with browsers bloating their memory usage as shown in task manager. I surf a lot of sites looking for new posts or news. After having Firefox open all day it would get to 350-380,000 k. I have it set to clear history every time it closes. IE8 was getting to 150-200,000 k when I tried FF to see if it was any better. Back then, 3.2 or so, it was better. It could be ad blocker or some other extension that I have running.

Anyway I tried google Chrome, it was worse with several entries in task manager after opening tabs that didn't go away after closing the tab.
I tried Firefox 4.0 beta, no better.
I am on XP so no IE9.
I was at my daughter's for Thanksgiving and they have a Mac. After using Safari there I tried it here.
So far I'm pleased. Not only has it not gone over 125,000k, if I minimise it, it goes down below 10,000 k. I've slowed down a few games by having browsers open while playing.

It has just as many features as the others and a few I've never thought about.

I'll let you know if it disappoints me.

_____________________________

Conflict of Heroes "Most games are like checkers or chess and some have dice and cards involved too. This game plays like checkers but you think like chess and the dice and cards can change everything in real time."

(in reply to junk2drive)
Post #: 71
RE: Thank You Matrix! - 12/6/2010 1:02:19 PM   
junk2drive


Posts: 12907
Joined: 6/27/2002
From: Arizona West Coast
Status: offline 		This morning I have had Safari running for less than 2 hours with 2 tabs. 200mb but drops to 20 when minimised and takes a while to build up again.

I don't remember this problem when computers had <1 gb cpus and 64mb of ram but then the browsers didn't remember every keystroke and try to guess what you were going to do next.

_____________________________

Conflict of Heroes "Most games are like checkers or chess and some have dice and cards involved too. This game plays like checkers but you think like chess and the dice and cards can change everything in real time."

(in reply to junk2drive)
Post #: 72
RE: Thank You Matrix! - 12/6/2010 1:23:26 PM   
JudgeDredd


Posts: 8573
Joined: 11/14/2003
From: Scotland
Status: offline
quote:

ORIGINAL: junk2drive
...I don't remember this problem when computers had <1 gb cpus and 64mb of ram but then the browsers didn't remember every keystroke and try to guess what you were going to do next.


Didn't the Shuttle have 64KB of memory to hold the entire space programme or something?

Programmers have got sloppy. Worse, I think the creators of coding tools have got sloppy. Seems to me development tools come with alot of baggage and I get the impression sometimes it's to "dumb down" programming.

That's just my "old guy" view and I have nothing substantial to back that up.

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Alba gu' brath

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Post #: 73
RE: Thank You Matrix! - 12/6/2010 1:48:01 PM   
diablo1

 

Posts: 994
Joined: 2/27/2010
Status: offline 		I agree with that about sloppy and I think lazy also. Look at things released today even worse than they were when Win98 came out. Sloppy sloppy releases with bugs galor, crashes to desktop for no known reasons, memory leaks, directx incompatibility having to have this new stuff netsomethingorother 3.0 when does it end? When do we finally get games we can play out of the box again? Never?

(in reply to JudgeDredd)
Post #: 74
RE: Thank You Matrix! - 12/10/2010 3:50:53 PM   
DampSquib


Posts: 425
Joined: 3/8/2010
From: UK
Status: offline 		First order with the new system,all was quick.
But i still registered my games the old way,in the members bit.
I thought that was now Auto-registration.....or have i missed something..????
And i was logged in.

(in reply to diablo1)
Post #: 75
RE: Thank You Matrix! - 12/10/2010 3:52:59 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi Dampsquib,

If you were logged into your site account (rather than your forum account) it should have automatically registered any purchases. If this did not happen, could you please e-mail me with your account name and the order number where you had this problem?

Regards,

- Erik


_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to DampSquib)
Post #: 76
RE: Thank You Matrix! - 12/10/2010 3:59:39 PM   
DampSquib


Posts: 425
Joined: 3/8/2010
From: UK
Status: offline 		Well that's what i was asking...so no need...you answered the question.
My bad....ho hum.
So i did miss something...Wrong log in.....
It was quicker than DR.

Much to my own shame i used the forum number not the members number.
So FAIlL for me then.


Thank you Erik!!!


< Message edited by DampSquib -- 12/10/2010 4:08:36 PM >

(in reply to Erik Rutins)
Post #: 77
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