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ARGH - how to resume download?

 
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ARGH - how to resume download? - 12/7/2010 10:55:21 PM   
fsp


Posts: 77
Joined: 11/22/2010
Status: offline 		Seems my download was broken off at 116 MB. Can someone pleaaaaaaaaaaaaaase tell me quickly how to restart it? Pleaasssssssssssssse
Post #: 1
RE: ARGH - how to resume download? - 12/7/2010 10:56:58 PM   
glvaca

 

Posts: 1312
Joined: 6/13/2006
Status: offline 		cancel, redownload?
Sorry

(in reply to fsp)
Post #: 2
RE: ARGH - how to resume download? - 12/7/2010 10:57:37 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Just click on the link to start another download. You should have it on the order completion page and via e-mail as well. If you need a new link sent, please contact me at erikr@matrixgames.com.

If you are having any issues with broken downloads due to your internet connection, you might want to use a download manager such as www.stardownloader.com, just be sure to set it to single stream so it doesn't overload the download servers.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to fsp)
Post #: 3
RE: ARGH - how to resume download? - 12/7/2010 11:01:51 PM   
fsp


Posts: 77
Joined: 11/22/2010
Status: offline 		Stupid me... I tried fiddling around in the online-store when all I had to do was to click the download link in the email again... oh well... thanks for your help! 

(in reply to Erik Rutins)
Post #: 4
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