digital store not using secure connection?

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All Forums >> [New Releases from Matrix Games] >> Distant Worlds 1 Series >> Tech Support >> digital store not using secure connection?

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digital store not using secure connection? - 12/17/2010 6:59:28 AM

kafka

Posts: 159
Joined: 6/11/2004
Status: offline

I was going to purchase the DW expansion in the online store but noticed that the order is not processed within a secure connection. I cancelled and wonder why matrix is using this rather unusual approach. Sorry if I posted in the wrong forum.

< Message edited by kafka -- 12/17/2010 7:00:13 AM >

Post #: 1

RE: digital store not using secure connection? - 12/17/2010 7:11:48 AM

TheLastRonin

Posts: 48
Joined: 12/10/2010
Status: offline

The Store FAQ has this to say:

http://home.plimus.com/ecommerce/shoppers/customer-faq**#secure

but don't let me influence your decision... *Shrug*. Shopping online always carries a certain amount of risk.

(in reply to kafka)

Post #: 2

RE: digital store not using secure connection? - 12/17/2010 1:19:27 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Good question, but no need for concern. The part of the store where you actually enter your order info is on a secure encrypted HTTPS connection and completely secure. Because this is an iFrame within the larger store page, you don't see the secure symbol, but if you right click within the frame and check the info you will see that it is secure. Ordering is completely secure and your data is completely protected at all times.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC