Get my serial numbers

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Get my serial numbers - 8/17/2011 5:19:01 PM

Brazouck

Posts: 28
Joined: 3/26/2010
Status: offline

Hi, I have buy several games with degitial river about 1 year ago, and i have keep the executables and the serial, but it seems that my serial fot battlefield academy wasn't copied correctly because it is not working anymore, how can i review my previous purchases ?

I have sonce changed my credit card, so no more last numbers

Post #: 1

RE: Get my serial numbers - 11/2/2011 8:29:11 PM

gids

Posts: 369
Joined: 12/2/2010
Status: offline

well i had some problems aswell and even sent an angry letter about their redownload policy ,i lost several games like that aswell,it smells like taking money and so not customerfriendl
you have proof you bought the game in members area but you cant download or play it anymore without going through somekind of brainexploding frustrating proces that takes days if not longer only to hear "we cant help you'"

(in reply to Brazouck)

Post #: 2

RE: Get my serial numbers - 2/24/2012 5:30:41 PM

twrastall

Posts: 5
Joined: 1/28/2011
Status: offline

I will never buy another downloaded game fro Matrix unless they fire Primus.

(in reply to Brazouck)

Post #: 3

RE: Get my serial numbers - 2/29/2012 10:36:17 AM

IainMcNeil

Posts: 2804
Joined: 10/26/2004
From: London
Status: offline

Hi guys

sorry you had problems. If you do not have your order mails with the info in you can always contact us and we'll tell you anything you need to know. Use the helpdesk and create a support ticket with as much info as you have and we'll locate teh order for you. It may take time in with DR sales as thats so long ago we have to find them in an archive but we'll get to it as soon as we can.

We also offer unlimited redownloads forever.

What issues did you have with Plimus - they are required to allow you to redownload anything you pruchased and if not they need a kick. Please let us know more info.

Best Regards

The Slitherine/Matrix Team

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to twrastall)

Post #: 4

RE: Get my serial numbers - 5/23/2012 10:37:39 AM

aadamjohnsons

Posts: 10
Joined: 5/22/2012
Status: offline

as you said that you have the source file and original serial key of game which you purchased but now it is not working then you have to contact the place from where you purchase it.

_____________________________

Get advance logiciel carte r4

(in reply to Brazouck)

Post #: 5