Problem installing EiA on Windows Vista/Windows 7

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Problem installing EiA on Windows Vista/Windows 7

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All Forums >> [New Releases from Matrix Games] >> Empires in Arms the Napoleonic Wars of 1805 - 1815 >> Tech Support >> Problem installing EiA on Windows Vista/Windows 7

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Problem installing EiA on Windows Vista/Windows 7 - 10/12/2011 12:52:49 PM

mr.godo

Posts: 61
Joined: 4/19/2008
Status: offline

I have been trying to install 1.08.04 or 1.08.07 Beta on both of my machines (Windows Vista and Windows 7) and get this error 200 which suggests it is my serial number. The helpdesk assures me it is a registry problem and that I need to install as the admin and run as the admin. I'm also running in XP compatibility mode.
However, I am not having any success and the helpdesk fellow is getting irate with me, so I thought i'd search the forum. If someone could offer some suggestions or point me to the appropriate thread (I couldn't find anything) I would appreciate it.

Post #: 1

RE: Problem installing EiA on Windows Vista/Windows 7 - 10/13/2011 3:18:03 AM

Dancing Bear

Posts: 1003
Joined: 2/21/2008
Status: offline

This has come up before. A search of the forum for "vista" came up with the following link to try.

http://www.matrixgames.com/forums/tm.asp?m=1803619&mpage=1&key=vista�

(in reply to mr.godo)

Post #: 2

RE: Problem installing EiA on Windows Vista/Windows 7 - 10/13/2011 1:19:46 PM

pzgndr

Posts: 3170
Joined: 3/18/2004
From: Maryland
Status: offline

Have you tried downloading the game again, in case your download was somehow corrupted? Have you tried the uninstall/registry cleanup routine and then rebooted prior to a clean install? If the issue is with two different PCs then perhaps it is a serial number problem and Matrix would have to resolve that. Not sure what else to add? Good luck.

(in reply to Dancing Bear)

Post #: 3

RE: Problem installing EiA on Windows Vista/Windows 7 - 10/13/2011 1:43:57 PM

mr.godo

Posts: 61
Joined: 4/19/2008
Status: offline

Thx. I haven't tried the uninstall/registry cleanup routine. The helpdesk fellow is not being very helpful.

(in reply to pzgndr)

Post #: 4

RE: Problem installing EiA on Windows Vista/Windows 7 - 10/21/2011 3:08:50 PM

Marshall Ellis

Posts: 5630
Joined: 10/2/2001
From: Dallas
Status: offline

Refer to the release notes and there should be some instructions on some VISTA issues?

_____________________________

Thank you

Marshall Ellis
Outflank Strategy War Games

(in reply to mr.godo)

Post #: 5

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All Forums >> [New Releases from Matrix Games] >> Empires in Arms the Napoleonic Wars of 1805 - 1815 >> Tech Support >> Problem installing EiA on Windows Vista/Windows 7

Page: [1]