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Register Panzer Corps at the members club

 
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Register Panzer Corps at the members club - 11/2/2011 10:16:47 PM   
AbeSimpson


Posts: 151
Joined: 6/23/2008
Status: offline 		Hi!

I wanted to register my copy of Panzer Corps at the members club but I got the message, that the key is already used?! I have no idea why it isn´t working. Can anybody help?

Thanks a lot!

_____________________________

I think I understand what military fame is; to be killed on the field of battle and have your name misspelled in the newspapers.
William Tecumseh Sherman
Post #: 1
RE: Register Panzer Corps at the members club - 11/2/2011 10:32:21 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		When you purchase through our online store, your copy is now automatically registered in the Members Club. If you check there under your account, chances are you will already see it listed there.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to AbeSimpson)
Post #: 2
RE: Register Panzer Corps at the members club - 11/2/2011 10:43:35 PM   
AbeSimpson


Posts: 151
Joined: 6/23/2008
Status: offline 		No, PzCps isn´t in the list, only JTCS an WitP:A.E. I´ve bought it two weeks ago, perhaps it took some time to show up....

Edit: I ordered the physical edition, don´t know if it matters in this case.

< Message edited by AbeSimpson -- 11/2/2011 10:44:32 PM >

_____________________________

I think I understand what military fame is; to be killed on the field of battle and have your name misspelled in the newspapers.
William Tecumseh Sherman

(in reply to Erik Rutins)
Post #: 3
RE: Register Panzer Corps at the members club - 11/2/2011 10:47:28 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi Abe,

Ok, that sounds like a bug then. Can you e-mail me at erikr@matrixgames.com with your order number? We'll investigate to see what happened.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to AbeSimpson)
Post #: 4
RE: Register Panzer Corps at the members club - 11/2/2011 10:54:58 PM   
oldspec4

 

Posts: 746
Joined: 11/1/2004
Status: offline 		FYI...my GC '39 was not automatically registered in the member's club but I was able to register manually.

(in reply to Erik Rutins)
Post #: 5
RE: Register Panzer Corps at the members club - 11/2/2011 11:05:58 PM   
AbeSimpson


Posts: 151
Joined: 6/23/2008
Status: offline 		E-mail sent, thanks a lot for your help!!


_____________________________

I think I understand what military fame is; to be killed on the field of battle and have your name misspelled in the newspapers.
William Tecumseh Sherman

(in reply to Erik Rutins)
Post #: 6
RE: Register Panzer Corps at the members club - 11/2/2011 11:29:14 PM   
AbeSimpson


Posts: 151
Joined: 6/23/2008
Status: offline 		Oldspec4, I tried to register manually, but I got the message, that the key was already used. But thanks a lot for your information!!

_____________________________

I think I understand what military fame is; to be killed on the field of battle and have your name misspelled in the newspapers.
William Tecumseh Sherman

(in reply to AbeSimpson)
Post #: 7
RE: Register Panzer Corps at the members club - 11/3/2011 8:08:10 AM   
AbeSimpson


Posts: 151
Joined: 6/23/2008
Status: offline 		I also had to manually register GC ´39 and it worked fine, the registration of PzCps still produces the key allready used message.... 

_____________________________

I think I understand what military fame is; to be killed on the field of battle and have your name misspelled in the newspapers.
William Tecumseh Sherman

(in reply to AbeSimpson)
Post #: 8
RE: Register Panzer Corps at the members club - 11/16/2011 3:11:41 PM   
AbeSimpson


Posts: 151
Joined: 6/23/2008
Status: offline 		Hi Erik,

any news or updates? Sent you an mail two weeks ago but it still doesn´t work. Tried to sent you an pm but your box is full...



_____________________________

I think I understand what military fame is; to be killed on the field of battle and have your name misspelled in the newspapers.
William Tecumseh Sherman

(in reply to AbeSimpson)
Post #: 9
RE: Register Panzer Corps at the members club - 11/16/2011 10:34:11 PM   
Ralle


Posts: 64
Joined: 11/11/2011
Status: offline 		Sorry for the dumb question...
What exactly is the members club? What kind of benefit do I get if I take part?

(in reply to AbeSimpson)
Post #: 10
RE: Register Panzer Corps at the members club - 11/17/2011 10:15:05 AM   
IainMcNeil


Posts: 2804
Joined: 10/26/2004
From: London
Status: offline 		It lets you do various things such as download beta patches, register your serial numbers so you dont have to remember them and we're working on allowing you to redownload any games you have purchased.

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to Ralle)
Post #: 11
RE: Register Panzer Corps at the members club - 11/20/2011 6:10:21 AM   
Ralle


Posts: 64
Joined: 11/11/2011
Status: offline 		What do you think...when will it be possible to redownload once purchased games? cause my cd-drive is broken I culd need this

(in reply to IainMcNeil)
Post #: 12
RE: Register Panzer Corps at the members club - 11/21/2011 12:19:15 PM   
IainMcNeil


Posts: 2804
Joined: 10/26/2004
From: London
Status: offline 		You already can. Just contact the help desk. The whole system will be automated pretty soon but for now contact the help desk.

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to Ralle)
Post #: 13
RE: Register Panzer Corps at the members club - 11/22/2011 8:25:58 PM   
Ralle


Posts: 64
Joined: 11/11/2011
Status: offline 		Yes it seems so
Thanks anyways

(in reply to IainMcNeil)
Post #: 14
RE: Register Panzer Corps at the members club - 11/25/2011 4:38:14 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi Abe,

I never receiver your e-mail, can you please send it again if you need help, or post a ticket with our Help Desk?

Regards,

- Erik


_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Ralle)
Post #: 15
RE: Register Panzer Corps at the members club - 11/25/2011 5:09:36 PM   
AbeSimpson


Posts: 151
Joined: 6/23/2008
Status: offline 		Well, I´ve checked my account and the mail was sent to you. Perhaps your spamfilter killed it.

The issue is solved, btw. The help desk found the problem and neverything is fine. :)


_____________________________

I think I understand what military fame is; to be killed on the field of battle and have your name misspelled in the newspapers.
William Tecumseh Sherman

(in reply to Erik Rutins)
Post #: 16
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