Kipper
Posts: 272
Joined: 3/5/2005
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Whoa, looks like a stumbled onto the dev mutal support society.  
Seriously, that was a good post, thanks, and a good first post to a forum.
Just to make some comments on your points.
quote:
and there was no "unpleasant attitude" the way you put it.
The guy stated it wasn't his intention, I immediately put the whole thing out of my mind. I have closed the book on this and will only discuss it if contacted by a mod or the dev directly.
quote:
You cannot go on with this genre fueled by nothing but old-timers, it will kill it.
Now listen here sonny, I might be getting a bit long in the tooth but I have never been described as being a "fuel" before. I am hoping for a few years before that happens! :-)
quote:
ORIGINAL: sbdb
If it means losing a customer like you, so be it, but we have to move on.
OK, OK, back up here. Who is "we"? If you are talking about your company or who you work for, who? Are you speaking for Matrix? Do you see this as a wide-industry trend of the future? Who is "we"? I am interested in learning more about industry trends, I see them as a customer but it's nice to get a dev/publisher's view.
I think it's good for the dev for me to go on a forum and say "I am not buying because X". It's a positive thing to do. It's not criticism and it's not grouching. It's sometimes taken up like that by devs and fanbois. But sometimes it's meant to help. It's feedback. It's free market research that can help the dev/publisher make design and commercial decisions. And it's good for me if I take the trouble to post such a comment because I make a little contribution that might help push devs in the direction of the types of products I want. Win-win for all. I will continue to do it if/when the occasion arises.
But to go back to your comment
quote:
If it means losing a customer like you, so be it, but we have to move on.
Absolutely acceptable. That's a business choice. I finally backed off from buying because it looks as if the NATO icons haven't appeared yet. It sounds like a good game but not for the dinosaur like me. Just couldn't pull the trigger. You've lost me. If you lose one of me and make two new customers you have made a good commercial choice.
Another alternative is to build some flexibility into the product so that the "old-timers" as you call them have an option to get a small variation in the UI. Not much. Different icons sometimes. Then you have three sales instead of two.
If that can't or won't be done, well, fine. I have been buying PC wargames for decades (and Matrix games for 10 years) and I'll just go back to boardgames. I have seen Betamax video and the Sony Walkman come and go, I'll get over it! The last 14 years have left me with lot of future pc gaming anyway, and I am grateful for that.
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Every game has room for improvement, but this game should most certainly not be qualified as "unfinished". It's unfair of you to say that.
Yes, you have convinced me it was unfair and I retract and apologise without hesitation. They made a product for a different market segment than I am in, and I was trying to force it back into my market segment. Your post helped me realise that explicitly (though I knew it implicitly I think) so thanks for that and your response as a whole.
Man, I feel so old after all that. I am (only!) forty-something.
Good luck with your game - NATO icons or no!
< Message edited by Kipper -- 11/26/2011 9:28:53 AM >
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