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No Serial Numbers - 12/17/2011 8:26:29 PM   
Kubel


Posts: 131
Joined: 11/4/2007
From: Canadian mosquito infested swamp
Status: offline 		I just purchased PZ Corp and the Grand Campaign's 39,40 & 41.
Down loaded however NO Serial Numbers...No email with them in it.
I'm a long time customer and this is the first ever glitch from Matrix...Sure Hope I get the Serial Numbers before everyone bolts for the Mid Winter Solsitice Festival

_____________________________

Don
"Our profession should always be crowned by heroic death in battle" Generalfeldmarschall Fedor von Bock
Post #: 1
RE: No Serial Numbers - 12/18/2011 12:49:12 AM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		Have you checked your spam mail?

(in reply to Kubel)
Post #: 2
RE: No Serial Numbers - 12/18/2011 8:34:45 PM   
IainMcNeil


Posts: 2804
Joined: 10/26/2004
From: London
Status: offline 		Sorry you are having problems. Please let the helpdesk know and they'll sort it out.

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to VPaulus)
Post #: 3
RE: No Serial Numbers - 12/19/2011 3:01:11 AM   
Kubel


Posts: 131
Joined: 11/4/2007
From: Canadian mosquito infested swamp
Status: offline 		von Paulus: thanks for the tip but alas no luck
Iain: Done, I recieved a response requesting more information, awaiting their reply ...

Looking forward to playing this when I get the serial numbers.



_____________________________

Don
"Our profession should always be crowned by heroic death in battle" Generalfeldmarschall Fedor von Bock

(in reply to IainMcNeil)
Post #: 4
RE: No Serial Numbers - 12/23/2011 4:57:21 PM   
Kubel


Posts: 131
Joined: 11/4/2007
From: Canadian mosquito infested swamp
Status: offline
Great job by PLIMUS
Turns out my ISP was treating their emails as spam and blocking them.
They sent the serial numbers to my Gmail account and all worked just fine.

As usual Matrix always does the right thing, great service, great games.


Happy Christmas all.

_____________________________

Don
"Our profession should always be crowned by heroic death in battle" Generalfeldmarschall Fedor von Bock

(in reply to Kubel)
Post #: 5
RE: No Serial Numbers - 12/23/2011 6:30:27 PM   
terje439


Posts: 6813
Joined: 3/28/2004
Status: offline
quote:

ORIGINAL: Kubel

As usual Matrix always does the right thing, great service, great games.

Happy Christmas all.


Indeed. This, and the community is the main selling point for me.

Merry Xmas!


Terje

_____________________________

"Hun skal torpederes!" - Birger Eriksen

("She is to be torpedoed!")

(in reply to Kubel)
Post #: 6
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