Lost my install exe

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All Forums >> [New Releases from Matrix Games] >> War in the Pacific: Admiral's Edition >> Tech Support >> Lost my install exe

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Lost my install exe - 11/26/2012 2:17:36 PM

The Gnome

Posts: 1233
Joined: 5/17/2002
From: Philadelphia, PA
Status: offline

Hey All:

I've been playing AE on a virtual machine for years, unfortunately I had a critical drive failure and I didn't have the VM on a backup. I have all my original infortmation (order number, last 5 digits of the credit card, serial number, etc) but when I got to findmyorder.com it's not there.

Do I have any alternatives for getting a new install?

Post #: 1

RE: Lost my install exe - 11/26/2012 2:24:18 PM

Oberst_Klink

Posts: 4778
Joined: 2/10/2008
From: Germany
Status: offline

Kamerad Keystone,

M-G customer support is your only option then. Things work ace here in the 'old country' concerning the d/l providers. Ain't those chaps from findmyorder.com still there? You have registered your purchase/serial at the M-G member area, haven't ye?

Klink, Oberst

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(in reply to The Gnome)

Post #: 2

RE: Lost my install exe - 11/26/2012 2:45:26 PM

The Gnome

Posts: 1233
Joined: 5/17/2002
From: Philadelphia, PA
Status: offline

Hola, yes, all registered on the main Matrix site, I had to be to get patches and betas and such. The Digital River folks (findmyorder.com) are there and they still have my VMWare order available, but no WiTPAE.

I'm rebooting age old computers that I haven't gotten around to disposing of hoping I still have a copy on them. The install exe would be nice though.

(in reply to Oberst_Klink)

Post #: 3