Problem installing patch

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All Forums >> [New Releases from Matrix Games] >> War in the Pacific: Admiral's Edition >> Tech Support >> Problem installing patch

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Problem installing patch - 1/27/2013 2:39:26 AM

khyberbill

Posts: 1941
Joined: 9/11/2007
From: new milford, ct
Status: offline

I have had to install the game on a different computer. Installation went well until I tried to install the Feb 2102 patch. I get this message when I extract the patch:

The version of this file is not compatible with the version of windows you're running. Check your computer's system information to see whether you need an x86 (32bit) or x64(64bit) version of the program, and then contact the software publisher.

Do you have any ideas. I have a 64 bit system.

_____________________________

"Its a dog eat dog world Sammy and I am wearing Milkbone underwear" -Norm.

Post #: 1

RE: Problem installing patch - 1/27/2013 3:14:01 AM

n01487477

Posts: 4779
Joined: 2/21/2006
Status: offline

quote:

ORIGINAL: khyberbill

I have had to install the game on a different computer. Installation went well until I tried to install the Feb 2102 patch. I get this message when I extract the patch:

The version of this file is not compatible with the version of windows you're running. Check your computer's system information to see whether you need an x86 (32bit) or x64(64bit) version of the program, and then contact the software publisher.

Do you have any ideas. I have a 64 bit system.

You need to install the game in the c:\ root not in ProgramFiles. I'd do an uninstall and reinstall just for fun ;-)
Many of us have 64 bit systems and it works fine. Install as administrator.

_____________________________

-Damian-
EconDoc
TrackerAE
Tutes&Java

(in reply to khyberbill)

Post #: 2

RE: Problem installing patch - 1/27/2013 12:06:43 PM

khyberbill

Posts: 1941
Joined: 9/11/2007
From: new milford, ct
Status: offline

quote:

You need to install the game in the c:\ root not in ProgramFiles. I'd do an uninstall and reinstall just for fun ;-)
Many of us have 64 bit systems and it works fine. Install as administrator.

The game is installed as administrator in the C:\root straight from the disk. The game works fine, it is the patch which refuses to open to update.

_____________________________

"Its a dog eat dog world Sammy and I am wearing Milkbone underwear" -Norm.

(in reply to n01487477)

Post #: 3

RE: Problem installing patch - 1/27/2013 12:15:54 PM

n01487477

Posts: 4779
Joined: 2/21/2006
Status: offline

quote:

ORIGINAL: khyberbill

quote:

You need to install the game in the c:\ root not in ProgramFiles. I'd do an uninstall and reinstall just for fun ;-)
Many of us have 64 bit systems and it works fine. Install as administrator.

The game is installed as administrator in the C:\root straight from the disk. The game works fine, it is the patch which refuses to open to update.

Well in that case maybe re-download the patch. I know it's 100+MB but might be worth a go.

[edit] Also, I note that as I use virus and firewall, that I get a warning on these files wanting to connect. Maybe shut your virus and firewall (after disconnecting from the net) and retrying.

< Message edited by n01487477 -- 1/27/2013 12:19:00 PM >

_____________________________

-Damian-
EconDoc
TrackerAE
Tutes&Java

(in reply to khyberbill)

Post #: 4

RE: Problem installing patch - 1/27/2013 12:35:59 PM

khyberbill

Posts: 1941
Joined: 9/11/2007
From: new milford, ct
Status: offline

I did download twice...from the site on the forum. Just now I ran the update feature from the game menu and had no problems.

(in reply to n01487477)

Post #: 5