Sound Issues in Windows 7

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All Forums >> [Current Games From Matrix.] >> [World War II] >> Norm Koger's The Operational Art Of War III >> TOAW III Support >> Sound Issues in Windows 7

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Sound Issues in Windows 7 - 9/21/2013 2:07:39 AM

DerTroof

Posts: 87
Joined: 2/19/2012
Status: offline

Downloaded TOAW III latest version from Matrix after purchasing during special this week, immediately encountered sound problems, heavy static in speakers, and no sound when game loaded. Sound issues carried over to other applications. Uninstalled game and restored system sounds to default, all is okay with system (although game, of course, is still unloaded - I ordered CD version, as always). Is TOAW causing this? Have several other Matrix titles loaded with zero sound (or other) problems.

Thanks!

Post #: 1

RE: Sound Issues in Windows 7 - 9/21/2013 9:00:49 AM

Oberst_Klink

Posts: 4778
Joined: 2/10/2008
From: Germany
Status: offline

quote:

ORIGINAL: DerTroof

Downloaded TOAW III latest version from Matrix after purchasing during special this week, immediately encountered sound problems, heavy static in speakers, and no sound when game loaded. Sound issues carried over to other applications. Uninstalled game and restored system sounds to default, all is okay with system (although game, of course, is still unloaded - I ordered CD version, as always). Is TOAW causing this? Have several other Matrix titles loaded with zero sound (or other) problems.

Thanks!

Kamerad,

more specs would be helpful:

a) sound-card, driver, etc?
b) static speaker noise is normally not caused by an OS, driver (unless it's SETI software), so, did you use a headphone, spare speaker, checked the plugs?
c) did you apply the latest patch, 3.4.202?

Klink, Oberst

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(in reply to DerTroof)

Post #: 2

RE: Sound Issues in Windows 7 - 9/21/2013 6:34:50 PM

DerTroof

Posts: 87
Joined: 2/19/2012
Status: offline

Herr Oberst,

Thank you very much for the kind reply. I redownloaded, and all seems to be working. I am somewhat puzzled by the download version number which is given as 3.2.29.7. According to Matrix downloads, there are no more recent versions available (?).

Also redownloaded system sound drivers, and static is gone. My feeling is you are probably right and it was a system/hardware problem unrelated to the game.

Now I have to re-teach myself how to play.

Haven't played this one since about 2002!

(in reply to Oberst_Klink)

Post #: 3

RE: Sound Issues in Windows 7 - 9/22/2013 10:00:38 AM

Oberst_Klink

Posts: 4778
Joined: 2/10/2008
From: Germany
Status: offline

quote:

ORIGINAL: DerTroof

Herr Oberst,

Thank you very much for the kind reply. I redownloaded, and all seems to be working. I am somewhat puzzled by the download version number which is given as 3.2.29.7. According to Matrix downloads, there are no more recent versions available (?).

Also redownloaded system sound drivers, and static is gone. My feeling is you are probably right and it was a system/hardware problem unrelated to the game.

Now I have to re-teach myself how to play. Haven't played this one since about 2002!

Always check the product info page, mate ;)

http://www.matrixgames.com/products/317/downloads/

Klink, Oberst

_____________________________

My Blog & on Twitter.
Visit CS Legion on Twitter & Facebook for updates.

(in reply to DerTroof)

Post #: 4

RE: Sound Issues in Windows 7 - 9/23/2013 3:00:22 PM

DerTroof

Posts: 87
Joined: 2/19/2012
Status: offline

No, I disagree. Version sold should be the latest; at the very least customers should be advised to check the product info page after downloading.

Anyway, thanks for your help.

(in reply to Oberst_Klink)

Post #: 5

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