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2.06 Upgrade Error

 
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2.06 Upgrade Error - 11/21/2014 6:14:57 PM   
HowieWowie

 

Posts: 80
Joined: 12/2/2012
From: Canada
Status: offline 		I had 2.05 working and today attempted to install 2.06. I an error message which appears to be generated when Autorun.exe is executed. The error dialog says:

"Failed to extract to project file memory"

I'm hoping that I don't have to install from scratch because I no longer have the version 1.0 install package on my system.
Post #: 1
RE: 2.06 Upgrade Error - 11/21/2014 6:21:31 PM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline 		Howie, the base Red Storm version was 2.0. All of these updates should be dropping on top of that. Did you download the update or use the update game button from the 2.05 game launcher?

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to HowieWowie)
Post #: 2
RE: 2.06 Upgrade Error - 11/21/2014 6:29:23 PM   
HowieWowie

 

Posts: 80
Joined: 12/2/2012
From: Canada
Status: offline 		It was from the game button launcher. I had 2.05 installed and running and today used the Game Update button.

(in reply to CapnDarwin)
Post #: 3
RE: 2.06 Upgrade Error - 11/21/2014 6:57:32 PM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline 		Does the 2.05 exe still run if launched? What OS? Do you have Admin right? Have you tried to update again? Sorry for the question barrage. Need to figure out what is going on.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to HowieWowie)
Post #: 4
RE: 2.06 Upgrade Error - 11/21/2014 7:31:03 PM   
HowieWowie

 

Posts: 80
Joined: 12/2/2012
From: Canada
Status: offline 		When I double click the desktop short cut I get the error above. 2.05 does not run. I have Win 7 64. I have set Run as Admin on the shortcut properties. Where do I download the update file? As I said I had previously used the game launcher and I don't see an update file in my download directory.

(in reply to CapnDarwin)
Post #: 5
RE: 2.06 Upgrade Error - 11/21/2014 7:47:16 PM   
budd


Posts: 2972
Joined: 7/4/2009
From: Tacoma
Status: offline 		does it run directly from the FPRS exe file? skipping the auto run menu.

_____________________________

Enjoy when you can, and endure when you must. ~Johann Wolfgang von Goethe

"Be Yourself; Everyone else is already taken" ~Oscar Wilde

*I'm in the Wargamer middle ground*
I don't buy all the wargames I want, I just buy more than I need.

(in reply to HowieWowie)
Post #: 6
RE: 2.06 Upgrade Error - 11/21/2014 8:53:27 PM   
HowieWowie

 

Posts: 80
Joined: 12/2/2012
From: Canada
Status: offline 		Budd yes I can launch from FPRS exe.

(in reply to budd)
Post #: 7
RE: 2.06 Upgrade Error - 11/21/2014 9:09:02 PM   
IronMikeGolf

 

Posts: 899
Joined: 3/19/2010
Status: offline 		Howie, maybe you should download the zip. It has a single exe file in it and that does the upgrade. I did it that way and it was a snap.

Now, as to the speed of the FTP site....

_____________________________

Jeff
Sua Sponte

(in reply to HowieWowie)
Post #: 8
RE: 2.06 Upgrade Error - 11/21/2014 9:22:53 PM   
kemmo

 

Posts: 65
Joined: 7/16/2012
Status: offline 		Had the same problem,couldn't run the game from the desk top icon or the the autorun exe in the game folder,but could run it from the FPRS exe,but after shutting the game down it now runs from both without any problem.

(in reply to IronMikeGolf)
Post #: 9
RE: 2.06 Upgrade Error - 11/21/2014 9:24:55 PM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline 		It could be a need for the frontend program to update as well. I know I could not for the life of me get Command to update from the launch screen.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to kemmo)
Post #: 10
RE: 2.06 Upgrade Error - 11/21/2014 10:57:06 PM   
IronMikeGolf

 

Posts: 899
Joined: 3/19/2010
Status: offline 		The front end program did update for me. I was downloading the zip from the ftp site and "explored" the front end update. Did not update the game using the front end, though.

_____________________________

Jeff
Sua Sponte

(in reply to CapnDarwin)
Post #: 11
RE: 2.06 Upgrade Error - 11/21/2014 11:08:51 PM   
Enigma6584

 

Posts: 306
Joined: 9/23/2010
Status: offline 		Just updated myself a few minutes ago. Have the same problem as original poster. Had gotten two errors related to "autogen.exe" during update from matrix front end. I can launch game from FPRS.exe but not the main front end window anymore. I won't be able access the update section anymore.

(in reply to IronMikeGolf)
Post #: 12
RE: 2.06 Upgrade Error - 11/21/2014 11:16:28 PM   
Enigma6584

 

Posts: 306
Joined: 9/23/2010
Status: offline 		Okay, new information which is positive. So I had a feeling I wanted to try a reboot of my system which I did. I now can start the game from the new and improved Matrix front end. No more "Failed to extract to project file memory". Everything seems to be working fine now. Hope this helps others.

(in reply to Enigma6584)
Post #: 13
RE: 2.06 Upgrade Error - 11/21/2014 11:18:26 PM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline 		I'll elevate this issue to Matrix. The front end is their beast. See if we can get someone to help sort this out.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to Enigma6584)
Post #: 14
RE: 2.06 Upgrade Error - 11/22/2014 12:07:02 PM   
kipanderson

 

Posts: 394
Joined: 8/27/2001
From: U.K.
Status: offline 		Hi,

Just add my experience..

Windows 7 64.

Used update from full 2.05 and while installing the update got a couple, maybe three error reports.

Along the lines of..

“Error... .. Retry or Cancel. If you Cancel then will install on reboot.” Plus other stuff.

Went for Cancel option each time and it continued the install. Then it finished and reported Update Installed Successfully.

Then I rebooted by system.

Game does launch in the normal way from the standard front end screen.

Question.. is it likely that update did in fact install fully? Does report being 2.06.

Thanks...
All the best,
Kip.


(in reply to CapnDarwin)
Post #: 15
RE: 2.06 Upgrade Error - 11/22/2014 12:32:34 PM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline 		Kip,

You should see a new splash screen, a 2.06 in the lower right of the main menu and most importantly new maps with any OTS scenario.

Let us know.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to kipanderson)
Post #: 16
RE: 2.06 Upgrade Error - 11/22/2014 1:01:16 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi guys,

Very odd - we'll investigate this on our side.

In the meantime, if you have any issues, the sure bet to resolve them is to do a clean install (uninstall everything, except your save files, then reinstall from your original full installer) and then download the update file here and install it manually.

Both the update client and the game menu worked fine for us in our update tests, but it's certainly possible we missed some combinations or some anti-virus/security software is interfering in ways that we didn't see here.

Regards,

- Erik


_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to CapnDarwin)
Post #: 17
RE: 2.06 Upgrade Error - 11/22/2014 2:35:31 PM   
kipanderson

 

Posts: 394
Joined: 8/27/2001
From: U.K.
Status: offline 		Capn Darwin,

Yup... all seemed to be fine. Maps and update seemed OK.

However, just to be safe, did full reinstall back to 206 as Erik recommended.. . no problem..

All fine, thanks..

All the best,
Kip.


(in reply to Erik Rutins)
Post #: 18
RE: 2.06 Upgrade Error - 11/23/2014 4:42:00 PM   
HowieWowie

 

Posts: 80
Joined: 12/2/2012
From: Canada
Status: offline 		The issue also cleared up for me after a reboot.

(in reply to kipanderson)
Post #: 19
RE: 2.06 Upgrade Error - 11/23/2014 5:03:57 PM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline 		Glad things are working out for everyone!

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to HowieWowie)
Post #: 20
RE: 2.06 Upgrade Error - 11/23/2014 6:56:55 PM   
Gerry Edwards


Posts: 163
Joined: 2/22/2013
Status: offline 		Hello Everyone.

We did update the menu in this update so in some systems you may have to reboot for the game menu to replace the files needed. This is usually a rare occurrence. We apologize for the inconvenience.

Cheers,
Gerry

_____________________________

Those who came before pave the path of tomorrow.

(in reply to HowieWowie)
Post #: 21
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