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1.60 CTD - 11/24/2014 9:47:48 AM   
Magpius


Posts: 1632
Joined: 9/21/2007
From: Melbourne, Australia
Status: offline 		Since upgrading to Beta, constant CTD's as soon as a.i. begins to animate moves.
I think this my be a C++ issue, any thoughts, or others experiencing this?

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Post #: 1
RE: 1.60 CTD - 11/24/2014 6:19:08 PM   
warspite1


Posts: 41353
Joined: 2/2/2008
From: England
Status: offline
quote:

ORIGINAL: Agent S

Since upgrading to Beta, constant CTD's as soon as a.i. begins to animate moves.
I think this my be a C++ issue, any thoughts, or others experiencing this?
warspite1

CTD?


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England expects that every man will do his duty. Horatio Nelson October 1805



(in reply to Magpius)
Post #: 2
RE: 1.60 CTD - 11/24/2014 6:29:26 PM   
operating


Posts: 3158
Joined: 1/19/2013
Status: offline 		Crashed To Desktop

(in reply to warspite1)
Post #: 3
RE: 1.60 CTD - 11/24/2014 9:10:35 PM   
Magpius


Posts: 1632
Joined: 9/21/2007
From: Melbourne, Australia
Status: offline 		Glad we've established what a CTD is.
anybody else been getting 'em.
or better yet...some good links to C++ downloads, the microsoft site is not particularly helpful.
Questions: are the C++ patches cumulative?
Do I need to keep the 2010 patch when there is a 2013 version on the system? or does old software still access old code?
Thanks


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(in reply to operating)
Post #: 4
RE: 1.60 CTD - 11/25/2014 5:50:36 AM   
Tomokatu


Posts: 488
Joined: 2/27/2006
Status: offline 		You played WWII:RtV, ToF and ToW.
Surely you know by know what a CTD is, mate!!! There was a festival of 'em.

Loved your graphics mods on those.

Souths. Premiers 2014
Theirs the Glory!

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For every action, there is an equal and opposite malfunction

(in reply to Magpius)
Post #: 5
RE: 1.60 CTD - 11/25/2014 6:23:37 AM   
warspite1


Posts: 41353
Joined: 2/2/2008
From: England
Status: offline 		No I didn't know what a CTD was - if I did I wouldn't have asked

Now I know I can answer the question. Yes I cannot get the game to run under the new patch - after a couple of moves it crashes. I've uninstalled the game and will try reinstalling when I have time. Disappointing to say the least.

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England expects that every man will do his duty. Horatio Nelson October 1805



(in reply to Tomokatu)
Post #: 6
RE: 1.60 CTD - 11/25/2014 9:03:01 AM   
chemkid

 

Posts: 1238
Joined: 12/15/2012
Status: offline 		.

< Message edited by chemkid -- 4/26/2018 6:11:40 AM >

(in reply to warspite1)
Post #: 7
RE: 1.60 CTD - 11/29/2014 1:04:58 PM   
warspite1


Posts: 41353
Joined: 2/2/2008
From: England
Status: offline 		Just reinstalled the game and downloaded the patch. Exactly the same problem encountered in exactly the same place. Basically after a couple of Austrian units move, the game crashes to desk top.

Any ideas anyone please?

_____________________________

England expects that every man will do his duty. Horatio Nelson October 1805



(in reply to chemkid)
Post #: 8
RE: 1.60 CTD - 11/30/2014 12:18:26 AM   
Magpius


Posts: 1632
Joined: 9/21/2007
From: Melbourne, Australia
Status: offline 		Game has become unplayable for me.


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(in reply to warspite1)
Post #: 9
RE: 1.60 CTD - 11/30/2014 8:24:27 AM   
warspite1


Posts: 41353
Joined: 2/2/2008
From: England
Status: offline 		Well it is completely unplayable for me - the game crashes after just two or three moves. Can someone on the Tech Support Team please respond?

_____________________________

England expects that every man will do his duty. Horatio Nelson October 1805



(in reply to Magpius)
Post #: 10
RE: 1.60 CTD - 11/30/2014 10:08:47 AM   
kirk23


Posts: 2885
Joined: 10/15/2010
From: Fife Scotland
Status: offline 		I don't know where the tech support has got to either,I have sent minor modification data files to the software wiz kid,in response to forum feedback of the beta patch,also without reply,so I'm in the same boat as you drifting hopelessly in Mid Atlantic without a paddle,Lord Zimoa (Tim) SOS..

< Message edited by kirk23 -- 11/30/2014 11:11:13 AM >

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Make it so!

(in reply to warspite1)
Post #: 11
RE: 1.60 CTD - 11/30/2014 6:45:19 PM   
warspite1


Posts: 41353
Joined: 2/2/2008
From: England
Status: offline 		Maybe its because its the weekend. I hope for a response soon.

_____________________________

England expects that every man will do his duty. Horatio Nelson October 1805



(in reply to kirk23)
Post #: 12
RE: 1.60 CTD - 12/1/2014 6:46:47 PM   
Qwixt


Posts: 902
Joined: 6/19/2006
Status: offline 		I can confirm a CTD for me as well, about a turn after England joins the fun.

No real specifics to give. Get a popup saying "Cmdr - TGW has stopped..."

(in reply to warspite1)
Post #: 13
RE: 1.60 CTD - 12/1/2014 7:52:17 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		use event viewer to see what process has failed, it may give you more of an idea?

info on error codes or what to do try here,

http://www.matrixgames.com/forums/tm.asp?m=3212308

< Message edited by zakblood -- 12/1/2014 8:53:32 PM >

(in reply to Qwixt)
Post #: 14
RE: 1.60 CTD - 12/1/2014 8:00:23 PM   
Qwixt


Posts: 902
Joined: 6/19/2006
Status: offline 		Faulting application name: ctgw_steam.exe, version: 1.1.0.0, time stamp: 0x53e21db2
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xe06d7363
Fault offset: 0x0000c42d
Faulting process id: 0xfb0
Faulting application start time: 0x01d00d9d69ca67bd
Faulting application path: D:\Steam\steamapps\common\Commander The Great War\ctgw_steam.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 3f632bbc-7992-11e4-9362-1c6f65cc73b4

=================================================================

Fault bucket 440320102, type 17
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: ctgw_steam.exe
P2: 1.1.0.0
P3: 53e21db2
P4: KERNELBASE.dll
P5: 6.1.7601.18409
P6: 53159a86
P7: e06d7363
P8: 0000c42d
P9:
P10:

Attached files:
F:\Temp\WERBA89.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\James\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_ctgw_steam.exe_bfb507c0e735897fae0870ee15555946699_11c299d0

Analysis symbol:
Rechecking for solution: 0
Report Id: 3f632bbc-7992-11e4-9362-1c6f65cc73b4
Report Status: 0

===============================

When I google "Exception code: 0xe06d7363", it sounds like an uncaught C++ exception is happening. So this is a generic exception code.

(in reply to zakblood)
Post #: 15
RE: 1.60 CTD - 12/1/2014 8:29:09 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		true, but as the KERNELBASE.dll is the one at fault, that may give the developer more of an insight so the log is more useful, same as any saves the can recreate the problem, as if it can be replicated, it can be fixed...

has it also shown up in event viewer?







Attachment (1)

< Message edited by zakblood -- 12/1/2014 9:32:16 PM >

(in reply to Qwixt)
Post #: 16
RE: 1.60 CTD - 12/1/2014 8:34:48 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline
quote:

ORIGINAL: Agent S

Glad we've established what a CTD is.
anybody else been getting 'em.
or better yet...some good links to C++ downloads, the microsoft site is not particularly helpful.
Questions: are the C++ patches cumulative?
Do I need to keep the 2010 patch when there is a 2013 version on the system? or does old software still access old code?
Thanks



all updates are needed, never uninstall older versions, leave them on the system, as each game / program uses a different version, so all are needed, and tbh it's always best to be up to date with everything, dotnet, directX version and anything else games load and use





as you can clearly see, i use a 64bit o/s but also need the 32bit files, as some apps and games / programs use 32bit ones and won't access the 64bit ones...

Attachment (1)

< Message edited by zakblood -- 12/1/2014 9:38:18 PM >

(in reply to Magpius)
Post #: 17
RE: 1.60 CTD - 12/1/2014 8:35:02 PM   
Qwixt


Posts: 902
Joined: 6/19/2006
Status: offline 		The top portion of my post was from the Error section, and the second portion was from the Information section.

(in reply to zakblood)
Post #: 18
RE: 1.60 CTD - 12/2/2014 8:47:23 AM   
johnnybravo

 

Posts: 86
Joined: 11/13/2012
Status: offline 		Hey guys, sorry for not responding, I am sick and it is bit crazy here with other titles.

First things first: please attach your game ctgw.log files (usually in "Documents\My Games\Commander The Great War")

Please attach savegames that allow for CTD reproduction

(in reply to Qwixt)
Post #: 19
RE: 1.60 CTD - 12/2/2014 5:44:55 PM   
Qwixt


Posts: 902
Joined: 6/19/2006
Status: offline 		zip file uploaded. I didn't really have a save file. Just played a few turns quickly, and moved a few units now and then each turn.

Attachment (1)

(in reply to johnnybravo)
Post #: 20
RE: 1.60 CTD - 12/2/2014 5:48:42 PM   
Qwixt


Posts: 902
Joined: 6/19/2006
Status: offline 		While looking through the log file, I just noticed that I am not even using 1.6.0:

[12:31:42][884]Commander: The Great War(v 1.5.2)


So you can ignore, or not, my information. I thought ctgw was updated on steam to 1.6.0. Sorry.

(in reply to Qwixt)
Post #: 21
RE: 1.60 CTD - 12/2/2014 6:38:45 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		for steam users,

For Steam go to your Library, right-click on the CTGW game, select Properties, tab Betas and select "beta-"

rest need to login to your account here and dl the beta patch

< Message edited by zakblood -- 12/2/2014 7:40:44 PM >

(in reply to Qwixt)
Post #: 22
RE: 1.60 CTD - 12/3/2014 8:30:48 AM   
johnnybravo

 

Posts: 86
Joined: 11/13/2012
Status: offline 		To those not on 1.6.0: please try 1.6.0 Beta and see if it helps as bunch of problems were fixed.

To those on 1.6.0 Beta: did it also crash before update to 1.6.0? Was 1.5.2 working fine?

(in reply to zakblood)
Post #: 23
RE: 1.60 CTD - 12/5/2014 7:29:44 AM   
Magpius


Posts: 1632
Joined: 9/21/2007
From: Melbourne, Australia
Status: offline 		1.52 was working 1.60 Beta not.
This is the non-steam(matrix) version
Here is the error log
Log date: 2014-11-21 21:42:03
[21:44:19][5608]Renderer: N11M-GE2/PCI/SSE2 version: 3.1 NVIDIA 189.90
[21:44:19][5608]Commander: The Great War(v 1.6.0)
[21:44:19][5608]Audio device used: OpenAL Soft
[21:44:19][5608]Loading main script
[21:44:19][5608]Loading app script
[21:44:20][5608]App version:1.6.0
[21:44:20][5608]Today is: 21.11.2014
[21:44:30][6348]smallgarrison disabled for rail transport
[21:44:30][6348]arabsmallgarrison disabled for rail transport
[21:44:30][6348]Invalid railroad from: KRISTIANA
[21:47:04][7132]Staring game turn 1
[21:47:04][7132]Phase start: central_powers
[21:47:04][7132]AiMakeTurn() for central_powers
[21:47:04][7132]*** Starting naval AI ***
[21:47:13][7132]Resume: false, ai/unit_movement.lua:186: attempt to call global 'AreHexesSafe' (a nil value)
[21:47:14][7132]lua runtime error

< Message edited by Agent S -- 12/5/2014 8:36:33 AM >

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Post #: 24
RE: 1.60 CTD - 12/8/2014 6:40:34 PM   
johnnybravo

 

Posts: 86
Joined: 11/13/2012
Status: offline
quote:

ORIGINAL: Agent S

1.52 was working 1.60 Beta not.
This is the non-steam(matrix) version
Here is the error log
Log date: 2014-11-21 21:42:03
[21:44:19][5608]Renderer: N11M-GE2/PCI/SSE2 version: 3.1 NVIDIA 189.90
[21:44:19][5608]Commander: The Great War(v 1.6.0)
[21:44:19][5608]Audio device used: OpenAL Soft
[21:44:19][5608]Loading main script
[21:44:19][5608]Loading app script
[21:44:20][5608]App version:1.6.0
[21:44:20][5608]Today is: 21.11.2014
[21:44:30][6348]smallgarrison disabled for rail transport
[21:44:30][6348]arabsmallgarrison disabled for rail transport
[21:44:30][6348]Invalid railroad from: KRISTIANA
[21:47:04][7132]Staring game turn 1
[21:47:04][7132]Phase start: central_powers
[21:47:04][7132]AiMakeTurn() for central_powers
[21:47:04][7132]*** Starting naval AI ***
[21:47:13][7132]Resume: false, ai/unit_movement.lua:186: attempt to call global 'AreHexesSafe' (a nil value)
[21:47:14][7132]lua runtime error



Hey, I am still not sure hot this happened to you. You have files in your build that should not be there (not your fault of course). Do you remember your update process from original installation of the game? Did you install patches as they were released one-by-one? Or did you install 1.5.2 right after recently installed fresh game? Any info will help. Thanks!

(in reply to Magpius)
Post #: 25
RE: 1.60 CTD - 12/9/2014 3:20:19 PM   
johnnybravo

 

Posts: 86
Joined: 11/13/2012
Status: offline
quote:

ORIGINAL: johnnybravo


quote:

ORIGINAL: Agent S

1.52 was working 1.60 Beta not.
This is the non-steam(matrix) version
Here is the error log
Log date: 2014-11-21 21:42:03
[21:44:19][5608]Renderer: N11M-GE2/PCI/SSE2 version: 3.1 NVIDIA 189.90
[21:44:19][5608]Commander: The Great War(v 1.6.0)
[21:44:19][5608]Audio device used: OpenAL Soft
[21:44:19][5608]Loading main script
[21:44:19][5608]Loading app script
[21:44:20][5608]App version:1.6.0
[21:44:20][5608]Today is: 21.11.2014
[21:44:30][6348]smallgarrison disabled for rail transport
[21:44:30][6348]arabsmallgarrison disabled for rail transport
[21:44:30][6348]Invalid railroad from: KRISTIANA
[21:47:04][7132]Staring game turn 1
[21:47:04][7132]Phase start: central_powers
[21:47:04][7132]AiMakeTurn() for central_powers
[21:47:04][7132]*** Starting naval AI ***
[21:47:13][7132]Resume: false, ai/unit_movement.lua:186: attempt to call global 'AreHexesSafe' (a nil value)
[21:47:14][7132]lua runtime error



Hey, I am still not sure hot this happened to you. You have files in your build that should not be there (not your fault of course). Do you remember your update process from original installation of the game? Did you install patches as they were released one-by-one? Or did you install 1.5.2 right after recently installed fresh game? Any info will help. Thanks!


Yes, seems something went wrong with patching. Please do this:
1) un-install the game
2) delete the installation folder (usually Program Files(x86)/Slitherine/Commader The Great War !! this step is very important as we want to make sure no bad files end up still there after re-installing
3) install fresh game
4) update to 1.6.0

(in reply to johnnybravo)
Post #: 26
RE: 1.60 CTD - 12/17/2014 7:10:56 AM   
Magpius


Posts: 1632
Joined: 9/21/2007
From: Melbourne, Australia
Status: offline 		I have tried on numerous occasions to install the 1.60 Beta.
But it always stops responding at the: transport_attack_1.wav




Attachment (1)

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(in reply to johnnybravo)
Post #: 27
RE: 1.60 CTD - 12/17/2014 9:22:57 PM   
Magpius


Posts: 1632
Joined: 9/21/2007
From: Melbourne, Australia
Status: offline 		installed

_____________________________


(in reply to Magpius)
Post #: 28
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