registering game that is already registered.

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

registering game that is already registered.

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the West >> Tech Support >> registering game that is already registered.

Page: [1]

Message

<< Older Topic Newer Topic >>

registering game that is already registered. - 1/16/2015 9:41:38 PM

barkman44

Posts: 344
Joined: 1/17/2010
Status: offline

Went to members section to dl .11b it showed game not registered.
When I went to register was informed that"key already used".
The"my games"section doesn't show that I own it
I thought the game was registered automatically.
Why can't a link to the patch be included in the forum?
Ageod just links the patch in their forum,this is a hassle

Post #: 1

RE: registering game that is already registered. - 1/16/2015 10:56:51 PM

michaelm75au

Posts: 13500
Joined: 5/5/2001
From: Melbourne, Australia
Status: offline

Try contacting the Matrix help desk thru the Support link

_____________________________

Michael

(in reply to barkman44)

Post #: 2

RE: registering game that is already registered. - 1/17/2015 12:50:15 AM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

If you are receiving the message "Key already use", then it's because theg ame is already registred in another account.
In a quick check I have noticed that you have two accounts registered under the same email address.
Contact us at support[at]slitherine.co.uk, telling us which acount you want to use.

(in reply to michaelm75au)

Post #: 3

RE: registering game that is already registered. - 1/17/2015 12:58:05 AM

barkman44

Posts: 344
Joined: 1/17/2010
Status: offline

I repeat why can't there be a direct link to the update posted as an attachement.
I have had nothing but problems for YEARS!!!!dl from the members section{file can't be downloaded,and the infamous ftp
login window that does not work.

(in reply to michaelm75au)

Post #: 4

RE: registering game that is already registered. - 1/17/2015 1:02:23 AM

barkman44

Posts: 344
Joined: 1/17/2010
Status: offline

I bought it thru matrix and I also thought there was a unified setup between you all!

(in reply to barkman44)

Post #: 5

RE: registering game that is already registered. - 1/17/2015 2:58:56 AM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

The unified doesn't permit to have more than one account of the same type. That could never be possible.
You can unify one Slitherine, one Matrix Members Club, one Matrix forum and one Wargamer account.

(in reply to barkman44)

Post #: 6