Dealing with Norton Security

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Dealing with Norton Security

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All Forums >> [New Releases from Matrix Games] >> Command: Modern Operations series >> Tech Support >> Dealing with Norton Security

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Dealing with Norton Security - 9/5/2015 4:15:44 PM

Mgellis

Posts: 2054
Joined: 8/18/2007
Status: offline

FYI...

If you have Norton Security on your system, it sometimes thinks the newest version of Command.exe may be a threat. Why? Because it is so new that it does not have information about the program in its database. This actually makes a lot of sense because it keeps you from accidentally installing mal-ware, etc. If Norton does not know the software is safe, it warns you that it might not be safe.

Recently, it did this all the time when I installed the newest update to Command. Now, Norton may just stop the file from unzipping (it decides it is a threat and deletes the unzipped version). I learned this when I tried to add the newest version (736) and Command.exe mysteriously did not make it out of the .zip file.

This is very easy to fix. Just pay attention when you are unzipping the file and when Norton tells you it has removed Command.exe, go click "More Details" and tell it to restore the file. (There is probably a way to permanently add Command.exe to an exclusions list, but I haven't bothered to do that yet.)

I hope this helps.

Post #: 1

RE: Dealing with Norton Security - 9/5/2015 5:28:26 PM

thewood1

Posts: 6529
Joined: 11/27/2005
Status: offline

Windows Defender does the same thing...I just tell it to ignore it.

(in reply to Mgellis)

Post #: 2

RE: Dealing with Norton Security - 9/5/2015 7:02:34 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

Unfortunately Norton reputation system is prone to false positives.

This will be a lesser issue when we digitally signed the exe files in the final release version.

(in reply to thewood1)

Post #: 3

RE: Dealing with Norton Security - 9/6/2015 9:03:26 PM

mikkey