Serial number invalid

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All Forums >> [New Releases from Matrix Games] >> Empires in Arms the Napoleonic Wars of 1805 - 1815 >> Tech Support >> Serial number invalid

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Serial number invalid - 11/15/2015 3:30:28 PM

USSLockwood

Posts: 543
Joined: 8/16/2002
Status: offline

I bought EiA eight years ago. It has languished on my computer for some time.
Recently I wanted to play again, but when I launch the program I receive an
error message stating that the serial number is invalid. I would like to
reinstall, but cannot find the original installation file. The game is
registered to me. Is it possible to download the installation file again?

_____________________________

Dave
San Diego
Home of the World's Busiest Radar Approach Control

Post #: 1

RE: Serial number invalid - 11/15/2015 3:40:00 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

yes contact support

http://www.matrixgames.com/support/

(in reply to USSLockwood)

Post #: 2

RE: Serial number invalid - 11/15/2015 8:21:25 PM

DCWhitworth

Posts: 676
Joined: 12/15/2007
From: Norwich, England
Status: offline

Are you running Windows 10? I am and I get this error when I try to run the program from the Empires in Arms (Quick Start) icon. If I use the Empires in Arms Game Menu icon and then click on Play that works. Odd.

< Message edited by DCWhitworth -- 11/15/2015 9:23:00 PM >

_____________________________

Regards
David

(in reply to zakblood)

Post #: 3