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REDOWNLOAD

 
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REDOWNLOAD - 12/9/2015 2:24:49 PM   
Ken7

 

Posts: 120
Joined: 11/5/2006
Status: offline 		Hello out there. Ive got a new computer and I would like to redownload the game onto it. I know the 16 digit code. I didn't buy the boxed version just the download version. Somebody HELPPPPPPPP.
Post #: 1
RE: REDOWNLOAD - 12/9/2015 3:00:57 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		http://www.matrixgames.com/support/

just re login to your account and see if the download link is there or contact support and they will help. or redeem a steam key and download it from steam, it's your choice

http://www.matrixgames.com/forums/tm.asp?m=3743277

< Message edited by zakblood -- 12/9/2015 4:01:20 PM >

(in reply to Ken7)
Post #: 2
RE: REDOWNLOAD - 12/9/2015 4:17:51 PM   
Ken7

 

Posts: 120
Joined: 11/5/2006
Status: offline 		Well I went to the plimus support site and I got a written reply that Ive downloaded the game too many times. Which is a load of crap.. HELPPPPP

(in reply to Ken7)
Post #: 3
RE: REDOWNLOAD - 12/9/2015 5:06:51 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		There's no limit to the number of times you may request for new download links.

Just open a tech support ticket or contact support[at]slitherine.co.uk with your order details (order reference number or/and email address used when placed the order) and they will provide you with new download links.

good luck


< Message edited by zakblood -- 12/9/2015 6:08:05 PM >

(in reply to Ken7)
Post #: 4
RE: REDOWNLOAD - 12/9/2015 7:19:15 PM   
Ken7

 

Posts: 120
Joined: 11/5/2006
Status: offline 		I went to slithering and got a code to download onto Steam. Everything is working fine now.. thanks for the help.

(in reply to Ken7)
Post #: 5
RE: REDOWNLOAD - 12/9/2015 7:49:03 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		no problem, enjoy the game

(in reply to Ken7)
Post #: 6
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