IainMcNeil
Posts: 2804
Joined: 10/26/2004
From: London
Status: offline
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We like to reward our loyal fans and we've come up with a great way to do that. Now, just by being a member of the community you can get up to 50% off your purchases in the store! All you need to do is create an account on the forum and your discount will start building up! Remember to use a valid email address as the coupons will be sent to this address!
How it Works
On the Anniversary of the date you register with us you'll get your coupon! This date will be either the date you set up your forum account on Slitherine or Matrix, or the date you registered your first game with us. If you play any PBEM++ games, it could be the first time you logged in to multiplayer, as this automatically registers your serials.
On the Anniversary you'll receive a mail that links you to the coupon generator which is built in to the samelogin.slitherine.com system.
The registration date is take in this priority:
1. The date you registered for the Matrix members area.
2. If you never registered for the Matrix members area, the date you registered for the Matrix forum.
3. If you never did either of the above then the date you registered for the Slitherine site, forum or first played a PBEM++ game.
When Will I receive My Coupon?
To check when your Anniversary coupon will be sent go to [My Account]
How Do I Use My Coupon?
The coupon can only be used in the Slitherine, Matrix & Ageod stores. To use your coupon, add items to your shopping cart as normal and on the checkout page enter your coupon. Your coupon will expire 30 days after it is generated so make sure you use it quick!
Why Do I get a Coupon?
Because you're great and we really appreciate you being a member of the community. You don't need to do anything other than have an account with us to get one, though the longer you've been with us and the more games you register the higher your discount will be!
I Didn't get a Coupon!
If you think you should have had a coupon then check your Anniversary date at [My Account]. If that looks ok, then check the email address that the account is linked to and check there is no typo in the email address. If that looks ok, check your spam filter to make sure it was not removed. Finally check that you have not opted out of receiving the coupons here [Anniversary Coupons List]. If that all looks fine you can resend your coupon here [Request New Email].
My Coupon Doesn't Work
The coupons have been thoroughly tested so it's unlikely the coupon is really not working. Carefully check you have entered the coupon correctly. Make sure there are no leading or training spaces when you enter it. Remember the coupon can only be used once, so don't share it with a friend or you won't be able to use it! If you're sure you've done everything right then contact support and they'll help you work out the problem.
I've Lost My Coupon!
Don't worry, you can just look up your coupon again by going to [Anniversary Coupons List].
I Don’t Want Your Coupon!
No problems! We know not everyone likes to receive mails so if you don’t want to receive a coupon just unsubscribe here [Unsubscribe].
If you have any other questions please don't hesitate to ask! Make sure you let you friends know as we want to send out as many of these as we can to reward our loyal fans!
< Message edited by VPaulus -- 1/15/2016 1:51:57 PM >
_____________________________
Iain McNeil
Director
Matrix Games
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Anniversary Coupons - 
(you can check your registration date on the Unified Login here: 
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