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RE: Anniversary Coupons

 
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RE: Anniversary Coupons - 8/25/2016 11:28:59 PM   
Generalisimo


Posts: 36
Joined: 7/23/2004
Status: offline 		I have just sent you a PM to confirm your email address...please check your inbox

_____________________________

Fernando Turi
Slitherine IT Developer

(in reply to Zap)
Post #: 151
RE: Anniversary Coupons - 8/25/2016 11:36:01 PM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		And check your spam folder, just in case.

(in reply to Generalisimo)
Post #: 152
RE: Anniversary Coupons - 8/25/2016 11:56:49 PM   
Zap


Posts: 3639
Joined: 12/6/2004
From: LAS VEGAS TAKE A CHANCE
Status: offline 		nothing came in my spam box but today the e-mail link for the coupon came to my e-mail address today. Thank you for the quick response

_____________________________


(in reply to VPaulus)
Post #: 153
RE: Anniversary Coupons - 9/30/2016 2:40:10 AM   
WYBaugh

 

Posts: 155
Joined: 7/5/2004
Status: offline 		I had an anniversary coupon but didn't use it immediately. Do they expire quickly? If I go under my discount coupons in the member section I have nada.

(in reply to Toby42)
Post #: 154
RE: Anniversary Coupons - 9/30/2016 7:19:33 AM   
wworld7


Posts: 1727
Joined: 2/25/2003
From: The Nutmeg State
Status: offline 		I think I remember reading they are valid for 30 days.

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Flipper

(in reply to WYBaugh)
Post #: 155
RE: Anniversary Coupons - 9/30/2016 11:32:11 PM   
WYBaugh

 

Posts: 155
Joined: 7/5/2004
Status: offline
quote:

ORIGINAL: flipperwasirish

I think I remember reading they are valid for 30 days.


Thank you flipper.

I don't really get his. I've been a member for 12 years and have purchased way too many games. It's a nice gesture but I need to wait until something is released that I would be interested in purchasing. Don't get the rush to use the coupon.

(in reply to wworld7)
Post #: 156
RE: Anniversary Coupons - 10/3/2016 3:11:17 PM   
comicscars

 

Posts: 3
Joined: 9/15/2005
Status: offline 		Can you please check my anniversary date? Been waiting almost a year for my coupon, I thought today was the day, but haven't seen anything yet. I checked all the registration dates I could find and I think 10/3 was the right one. Antsy to buy something!!

(in reply to WYBaugh)
Post #: 157
RE: Anniversary Coupons - 10/6/2016 11:50:59 PM   
Rosseau

 

Posts: 2757
Joined: 9/13/2009
Status: offline 		I got mine yesterday and have the same "problem" as WBaugh. There's nothing but a few DLC's I don't already own. Now if the coupon came the month Strategic Command 3 was released, it would indeed be of great value!

I'll see if I can give it to a friend to use, but not sure about that.


(in reply to comicscars)
Post #: 158
RE: Anniversary Coupons - 10/9/2016 2:51:41 PM   
WYBaugh

 

Posts: 155
Joined: 7/5/2004
Status: offline 		@Matrix....if you re-up my coupon I'll purchase Panzer Corps Gold.

(in reply to Rosseau)
Post #: 159
RE: Anniversary Coupons - 10/9/2016 3:58:20 PM   
bairdlander2


Posts: 2264
Joined: 3/28/2009
From: Toronto Ontario but living in Edmonton,Alberta
Status: offline
quote:

ORIGINAL: WBaugh

@Matrix....if you re-up my coupon I'll purchase Panzer Corps Gold.

good luck with them doing that

(in reply to WYBaugh)
Post #: 160
RE: Anniversary Coupons - 10/10/2016 1:50:02 AM   
maxstrike

 

Posts: 40
Joined: 1/20/2005
Status: offline 		Got an anniversary coupon email (16 years). But when following the link and logging in I get this: "No anniversary coupons were granted to this user." Oh well.

(in reply to bairdlander2)
Post #: 161
RE: Anniversary Coupons - 10/12/2016 8:13:27 PM   
WYBaugh

 

Posts: 155
Joined: 7/5/2004
Status: offline 		I found the coupon on Slitherine site so going to stick with my word and grab Panzer Corp Gold!

(in reply to maxstrike)
Post #: 162
RE: Anniversary Coupons - 10/21/2016 9:21:06 AM   
33Vyper


Posts: 542
Joined: 10/20/2004
From: New Westminster BC
Status: offline 		Oh my how time flys

I remember logging in here gosh over 12 years ago now......wow....got an email about a coupon ...thought what the hay!

Ahhhh the good old days of WITP.......

Thx Matrix....i may have to come shopping with this coupon...perhaps a new toy for Johnny.

Cheers o/

(in reply to WYBaugh)
Post #: 163
RE: Anniversary Coupons - 10/29/2016 9:32:01 PM   
ncc1701e


Posts: 7380
Joined: 10/29/2013
From: Utopia Planitia Fleet Yards
Status: offline
quote:

ORIGINAL: Iain McNeil

The registration date is take in this priority:
1. The date you registered for the Matrix members area.
2. If you never registered for the Matrix members area, the date you registered for the Matrix forum.
3. If you never did either of the above then the date you registered for the Slitherine site, forum or first played a PBEM++ game.


How could you check the date that you have registered for the Matrix members area?
I through my anniversary coupons was today but I may be wrong.

Thanks

(in reply to IainMcNeil)
Post #: 164
RE: Anniversary Coupons - 10/30/2016 10:06:23 PM   
ncc1701e


Posts: 7380
Joined: 10/29/2013
From: Utopia Planitia Fleet Yards
Status: offline 		Just get it - thanks Matrix

(in reply to ncc1701e)
Post #: 165
RE: Anniversary Coupons - 10/31/2016 4:55:12 PM   
kentcol

 

Posts: 137
Joined: 7/1/2006
Status: offline 		Wow. I've been registered since 2004 and have a ton of Matrix ans Slitherine games and my account says "No anniversary coupons awarded to this account" . Thanks.

(in reply to IainMcNeil)
Post #: 166
RE: Anniversary Coupons - 10/31/2016 8:44:05 PM   
ncc1701e


Posts: 7380
Joined: 10/29/2013
From: Utopia Planitia Fleet Yards
Status: offline 		See above, it depends on your registration date. And the coupon is valid for only one month.

(in reply to kentcol)
Post #: 167
RE: Anniversary Coupons - 11/1/2016 4:51:36 AM   
kentcol

 

Posts: 137
Joined: 7/1/2006
Status: offline 		So being registered since 2004 isn't long enough?

(in reply to ncc1701e)
Post #: 168
RE: Anniversary Coupons - 11/1/2016 5:20:32 AM   
budd


Posts: 2972
Joined: 7/4/2009
From: Tacoma
Status: offline
quote:

ORIGINAL: kentcol

So being registered since 2004 isn't long enough?

Yup long enough, just depends on what month you registered. If it already past have them check your account. You can check your account yourself to see what month.

_____________________________

Enjoy when you can, and endure when you must. ~Johann Wolfgang von Goethe

"Be Yourself; Everyone else is already taken" ~Oscar Wilde

*I'm in the Wargamer middle ground*
I don't buy all the wargames I want, I just buy more than I need.

(in reply to kentcol)
Post #: 169
RE: Anniversary Coupons - 11/2/2016 12:25:21 AM   
kentcol

 

Posts: 137
Joined: 7/1/2006
Status: offline 		I saw nothing saying you had to register in a certain month. So much for supporting loyal customers.

(in reply to budd)
Post #: 170
RE: Anniversary Coupons - 11/2/2016 3:12:00 AM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		What Budd is trying to explain, is that you'll receive your anniversary coupon in the same month (and day) you have registered your Matrix Members account.

No one is being excluded. The emails are sent automatically from the SSL account database.

< Message edited by VPaulus -- 11/2/2016 3:15:17 AM >

(in reply to kentcol)
Post #: 171
RE: Anniversary Coupons - 11/2/2016 4:06:19 AM   
budd


Posts: 2972
Joined: 7/4/2009
From: Tacoma
Status: offline 		^what he said.

_____________________________

Enjoy when you can, and endure when you must. ~Johann Wolfgang von Goethe

"Be Yourself; Everyone else is already taken" ~Oscar Wilde

*I'm in the Wargamer middle ground*
I don't buy all the wargames I want, I just buy more than I need.

(in reply to VPaulus)
Post #: 172
RE: Anniversary Coupons - 11/2/2016 5:25:34 AM   
kentcol

 

Posts: 137
Joined: 7/1/2006
Status: offline 		Ah, okay. My bad. Now I understand. Sorry!

(in reply to budd)
Post #: 173
RE: Anniversary Coupons - 11/4/2016 12:00:12 PM   
samspackman


Posts: 97
Joined: 4/26/2010
Status: offline 		I know this is the millionth time this has been asked but can Matrix please provide release dates and prices earlier than the day before release? Even a couple of weeks would be immeasurably better. I mean seriously Matrix help your customers out here.

(in reply to kentcol)
Post #: 174
RE: Anniversary Coupons - 11/4/2016 2:04:34 PM   
IainMcNeil


Posts: 2804
Joined: 10/26/2004
From: London
Status: offline 		Hi Vegas

release dates are normally announced well ahead of release. E.g. Blitzkreig is coming on the 10th November, Strategic Command on the 17th. Sometimes there are smaller expansions that we are not sure of exact timing until very near the time and they can be announced late but all significant releases give as much notice as we can!

Prices are not announced, and we've explained this before but whatever price we set there are always people moaning about the price. We see no value in that discussion ahead of release when people can't see what they get for their money. There is an argument to say that the more mainstream titles with mainstream prices should announce ahead of release but games like WitE, Command, Scourge of War etc that have a very specialist audience get nothing but bad PR if they announce their prices early as you have people who don't understand what they are slamming the game, without anyone who has the game to explain why it is worth the price. We've never had a good experience by announcing the price in advance so we don't do it. I can see how it might be frustrating for you but it doesn't help us to do it earlier, it has only ever hurt us up to now.

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to samspackman)
Post #: 175
RE: Anniversary Coupons - 11/4/2016 2:37:01 PM   
bairdlander2


Posts: 2264
Joined: 3/28/2009
From: Toronto Ontario but living in Edmonton,Alberta
Status: offline 		My issue with price is why charge full release price for titles 10+ years old with outdated graphics that do not even run on Windows 10?Why the coupons only good for 30 days?How is the discount amount determined?

< Message edited by bairdlander -- 11/4/2016 2:39:01 PM >

(in reply to IainMcNeil)
Post #: 176
RE: Anniversary Coupons - 11/4/2016 3:06:48 PM   
IainMcNeil


Posts: 2804
Joined: 10/26/2004
From: London
Status: offline 		Price & coupons functionality has been discussed many times so I'm not going in to it again here :) The calculation of the % is being continually adjusted so we are not explaining it to avoid confusion.

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to bairdlander2)
Post #: 177
RE: Anniversary Coupons - 11/4/2016 11:44:10 PM   
samspackman


Posts: 97
Joined: 4/26/2010
Status: offline 		Thank you for your reply Iain - it is just frustrating that I had my coupon for 30 days and was checking regularly to see if Mandate of Heaven would release because I really wanted to pick that up. On day 28 I concluded it wasn't coming out soon so I bought something else. On day 29 you announced Mandate was coming out the next day.

(in reply to IainMcNeil)
Post #: 178
RE: Anniversary Coupons - 11/15/2016 11:54:52 AM   
Otto von Blotto


Posts: 273
Joined: 7/18/2008
Status: offline 		I'm having a problem with merged accounts and anniversary coupons,

I have 2 accounts of which are linked under the unified login system, a matrix store one that dates back to my first purchase that I registered on 12 JUN 2008 as well as the unified Slitherine one which dates to when I created it 11-14-2014

Today I got a email telling me I have 2 years coupons so it must be using the slitherine date instead of the older matrix dates that I understand it should use and when I logged on to the site to check and collect it's telling me "No anniversary coupons were granted to this user." ?

_____________________________

"Personal isn't the same as important"

(in reply to samspackman)
Post #: 179
RE: Anniversary Coupons - 11/15/2016 12:12:37 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		Just contact support, they will help you with the issue

http://www.matrixgames.com/support/

(in reply to Otto von Blotto)
Post #: 180
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