Game won't start

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All Forums >> [New Releases from Matrix Games] >> Campaign Series: Middle East 1948-1985 >> Tech Support >> Game won't start

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Game won't start - 2/10/2016 12:11:54 PM

waynenh57

Posts: 45
Joined: 12/24/2006
Status: offline

I click the play game button and it makes the click sound but nothing.
I go to the folder to try to start from there and I just get the little
blue circle like its trying to start but it just hangs.
I have played this before when new and with the 1.01 update but now
for some reason it won't start.
I have windows 8.1
Nividia Geoforce GTX 960 all up to date.
Any ideas?
Thanks for your help.

Wayne Heermans

Post #: 1

RE: Game won't start - 2/10/2016 12:26:30 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

with out a report it would only be a guess tbh,

How to get a DxDiag report file:

1. Click on "START" (on Windows 8 press �Windows key� and the �R� key at the same time)
2. Click "run" (skip this step on Windows 8 )
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

add the exe of the game to your Anti Virus and firewall program, to make sure check the logs of these to see if it was one if any of them which was to blame.

That usually means a 3rd party program, like an Internet security programs, is or could be interfering with the game or update installation.

run the game from a admin account and use full admin permissions.

please make sure all game pre requisite are installed with the game, even if you think or fully know there are already installed, it will only over write, and it may be that you have a older or newer version of these where as the game in question may need a certain version.

please make sure you are running the latest game version and have up to date drivers installed on your pc,

If you have the original version. So you'll need to update it from the Internet.
Please note that you'll only need the last update, as the updates are comprehensive. (not needed with steam)

(in reply to waynenh57)

Post #: 2