FTP error when trying to update

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FTP error when trying to update

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All Forums >> [New Releases from Matrix Games] >> Flashpoint Campaigns Series >> Tech Support >> FTP error when trying to update

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FTP error when trying to update - 2/11/2016 6:51:23 PM

cgoddard

Posts: 105
Joined: 7/20/2004
Status: offline

Had this error on 2 different games today (War in the East and Flashpoint) Both report FTP error when trying to download update patch

Post #: 1

RE: FTP error when trying to update - 2/11/2016 7:00:21 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

maybe time of day or could be local loop issue, nobody else posted about it so atm your the first, so maybe a local problem, please re post if it happens again or still errors, sorry about that

(in reply to cgoddard)

Post #: 2

RE: FTP error when trying to update - 2/11/2016 8:23:10 PM

cgoddard

Posts: 105
Joined: 7/20/2004
Status: offline

will try tomorrow

(in reply to zakblood)

Post #: 3

RE: FTP error when trying to update - 2/11/2016 8:54:57 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

good luck, post back if it doesn't work

(in reply to cgoddard)

Post #: 4

RE: FTP error when trying to update - 2/12/2016 7:32:20 AM

cgoddard

Posts: 105
Joined: 7/20/2004
Status: offline

Still same today - will have to start looking for patches manually. Not a problem before now.

(in reply to zakblood)

Post #: 5

RE: FTP error when trying to update - 2/12/2016 7:53:25 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

have you tried a different browser?

as i use windows 10 pro 64bit and it doesn't also like the default one so installed chrome and for me it works fine now

(in reply to cgoddard)

Post #: 6

RE: FTP error when trying to update - 2/12/2016 8:07:57 AM

cgoddard

Posts: 105
Joined: 7/20/2004
Status: offline

quote:

ORIGINAL: zakblood

have you tried a different browser?

as i use windows 10 pro 64bit and it doesn't also like the default one so installed chrome and for me it works fine now

Issue is via game front end not via a browser. Can download via Firefox fine - just the in game updater does not work. Anyway now I know to just go to the website to check for patches

(in reply to zakblood)

Post #: 7

RE: FTP error when trying to update - 2/12/2016 8:19:30 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

ah ok, sorry about that, all downloads can be got from your account in

http://www.matrixgames.com/support/

Members Login etc

(in reply to cgoddard)

Post #: 8

RE: FTP error when trying to update - 2/12/2016 12:03:15 PM

CapnDarwin

Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline

Chris, I can't update from the ftp either using the launcher update. Something to do with my anti-virus software. If I turn it off the update works fine. I've tried adding exceptions, but that has not worked. I would go the direct route from the members area or if you are looking for the beta you can get it from our OTS website.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to zakblood)

Post #: 9

RE: FTP error when trying to update - 2/12/2016 12:16:30 PM

cgoddard

Posts: 105
Joined: 7/20/2004
Status: offline

Thanks - I will do the same as no wish to turn off AV.

(in reply to CapnDarwin)

Post #: 10