Error code 207 - There is a problem with your serial number

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Error code 207 - There is a problem with your serial number

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All Forums >> [New Releases from Matrix Games] >> Victory and Glory: Napoleon >> Tech Support >> Error code 207 - There is a problem with your serial number

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Error code 207 - There is a problem with your serial nu... - 3/20/2016 5:14:14 AM

JiminyJickers

Posts: 290
Joined: 10/4/2011
From: New Zealand
Status: offline

Hi I just bought the game a few hours ago before having to travel.

I bought it here but loaded it through Steam, I cannot play the game if I don't have an active internet connection. It tells me, error code 207, there is a problem with your serial number.

Is there a way to play this game without an active internet connection? I cannot download the standard version from matrix because I'm in a hotel with only 300 MB available.

Thanks.

< Message edited by JiminyJickers -- 3/20/2016 5:20:09 AM >

Post #: 1

RE: Error code 207 - There is a problem with your seria... - 3/20/2016 7:20:52 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

steam offline mode

https://support.steampowered.com/kb_article.php?ref=3160-agcb-2555

(in reply to JiminyJickers)

Post #: 2

RE: Error code 207 - There is a problem with your seria... - 3/20/2016 7:24:24 AM

JiminyJickers

Posts: 290
Joined: 10/4/2011
From: New Zealand
Status: offline

It is when I run in offline mode that I get the error.

(in reply to zakblood)

Post #: 3

RE: Error code 207 - There is a problem with your seria... - 3/20/2016 9:02:16 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

sorry then that's a steam installation or upgrade error then, as steam has to be updated every so often for offline mode to still work, not sure either how often it needs to go online to check, so you will have to either try and update it or wait until your back home and DL the store version and install that, for me the game works in both, then again i do login to steam every day to check for updates, but then go offline while i'm on holiday travelling

(in reply to JiminyJickers)

Post #: 4

RE: Error code 207 - There is a problem with your seria... - 3/21/2016 6:25:22 AM

JiminyJickers

Posts: 290
Joined: 10/4/2011
From: New Zealand
Status: offline

I think there is probably a something funky going out with my serial number. I came home just now and the same problem is present on my desktop. So I'll just install the Matrix version for the meantime and liaise with the Matrix helpdesk to get the Steam issue sorted.

Thanks for your suggestions though, zakblood, I appreciate it.

(in reply to zakblood)

Post #: 5

RE: Error code 207 - There is a problem with your seria... - 3/21/2016 6:52:28 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

good luck and as both are the same, at least you will be able to play one while away if it can't be sorted, but there shouldn't be a problem

(in reply to JiminyJickers)

Post #: 6

RE: Error code 207 - There is a problem with your seria... - 3/22/2016 6:16:08 PM

Tamas

Posts: 985
Joined: 1/7/2001
Status: offline

We have just released the quickfix for this on Steam! (it was of course a Steam-only issue so no update for the Matrix build is necessary).

(in reply to zakblood)

Post #: 7

RE: Error code 207 - There is a problem with your seria... - 3/23/2016 3:17:06 AM

JiminyJickers

Posts: 290
Joined: 10/4/2011
From: New Zealand
Status: offline

quote:

ORIGINAL: Tamas

We have just released the quickfix for this on Steam! (it was of course a Steam-only issue so no update for the Matrix build is necessary).

Thank you for the patch, the Steam version is now working offline.

(in reply to Tamas)

Post #: 8

RE: Error code 207 - There is a problem with your seria... - 7/2/2016 9:17:31 PM

CB60

Posts: 20
Joined: 7/19/2012
Status: offline

Hi, all of a sudden steam isn't accepting my serial number...error code 407 I believe. Hasn't happened before. I'm playing online.

(in reply to JiminyJickers)

Post #: 9

RE: Error code 207 - There is a problem with your seria... - 7/2/2016 9:28:20 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

Verify Integrity of Game Cache
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

or restart steam and retry this above again

(in reply to CB60)

Post #: 10

RE: Error code 207 - There is a problem with your seria... - 7/5/2016 6:22:26 AM

CB60

Posts: 20
Joined: 7/19/2012
Status: offline

Ah...steam problem. It cleared up, thanks.

(in reply to zakblood)

Post #: 11

RE: Error code 207 - There is a problem with your seria... - 7/5/2016 6:56:45 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

good to hear, thanks for letting us know, and enjoy the game

(in reply to CB60)

Post #: 12

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All Forums >> [New Releases from Matrix Games] >> Victory and Glory: Napoleon >> Tech Support >> Error code 207 - There is a problem with your serial number

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