[ADJUSTMENTS + ADDED LOGGING] Unit Status panel corrupt

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[ADJUSTMENTS + ADDED LOGGING] Unit Status panel corrupt

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All Forums >> [New Releases from Matrix Games] >> Command: Modern Operations series >> Tech Support >> [ADJUSTMENTS + ADDED LOGGING] Unit Status panel corrupt

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[ADJUSTMENTS + ADDED LOGGING] Unit Status panel corrupt - 7/24/2016 11:31:59 PM

Phantazma

Posts: 6
Joined: 7/24/2016
Status: offline

Hi there,
I am running CMANO v1.11 from Steam on an ASUS laptop with Windows 10, Geforce GTX980M and 32 Gb ram but having issues with the UI when moving my mouse over the Unit Status Panel on the upper right area.
Information text, links and buttons are corrrupt and not accessible as they cant be seen as they are 'moving around' with extreme font size. The additional lower panels are however working fine.
I dont use Nahimic nor Raptr as mentioned in other threads.

Does anyone know how to fix the issue?

< Message edited by emsoy -- 9/2/2016 4:23:33 PM >

Post #: 1

RE: Unit Status panel corrupt - 7/30/2016 2:35:15 PM

ComDev

Posts: 5735
Joined: 5/12/2006
Status: offline

Could you update to the very latest service release and post a screenshot of the behaviour? Thanks!

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Developer "Command: Modern Air/Naval Operations" project!

(in reply to Phantazma)

Post #: 2

RE: Unit Status panel corrupt - 7/30/2016 8:15:42 PM

Phantazma

Posts: 6
Joined: 7/24/2016
Status: offline

Hi
The very latest Service Release I have is 3 with version 1.11. Which I have updated from Steam.
Attached is also the screenshot you requested.
Regards

Attachment (1)

(in reply to ComDev)

Post #: 3

RE: Unit Status panel corrupt - 7/30/2016 8:51:42 PM

ComDev

Posts: 5735
Joined: 5/12/2006
Status: offline

Ouch

Guys, anyone seen anything like this?

Thanks!

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Developer "Command: Modern Air/Naval Operations" project!

(in reply to Phantazma)

Post #: 4

RE: Unit Status panel corrupt - 8/1/2016 11:42:05 AM

BertyD

Posts: 29
Joined: 7/21/2016
Status: offline

Also on Steam sp3 and I just had to stop playing due to various screen corruptions. The window for cmano suddenly went from full screen to off the screen. Was necessary to drag the window title bar to the left a lot in order to get the corner controls back, and choose full screen again. Meanwhile all the sidebar fonts went haywire and it became almost impossible to check out speed, weapons, etc. If it still does it after Steam gets sr4 I will post a screenshot

edit - ran steam cache file check and found 5 files needed renewing. Screen corruption much improved

< Message edited by BertyD -- 8/1/2016 5:40:48 PM >

(in reply to ComDev)

Post #: 5

RE: Unit Status panel corrupt - 8/2/2016 3:15:19 PM

BertyD

Posts: 29
Joined: 7/21/2016
Status: offline

Steam still on sr3. How long is it usually before Steam is caught up?

(in reply to BertyD)

Post #: 6

RE: Unit Status panel corrupt - 8/23/2016 8:34:05 PM

Phantazma

Posts: 6
Joined: 7/24/2016
Status: offline

Hi

Any news about the issue with the corrupt Status Panel??

Anyone???

(in reply to BertyD)

Post #: 7

RE: Unit Status panel corrupt - 8/23/2016 8:38:52 PM

mikmykWS

Posts: 11524
Joined: 3/22/2005
Status: offline

Have you updated? What was the outcome?

Have you tried setting to 100% DPI?

Let us know we want to help.

Thanks!

Mike

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Post #: 8

RE: Unit Status panel corrupt - 8/23/2016 10:36:47 PM

Petrosa

Posts: 5
Joined: 3/26/2011
Status: offline

Long time lurker. I ejoy this brilliant game for more than a year now. Thanks devs for the outstanding supportI had the same issue resulting in a crash. For me it was solved once I did the 100% DPI thing. I first noticed it with SP2 and was not solved with SP3 - I have not tried SP4 yet. I have a Dell Inspiron 7000 with a GeForce 960M. I suspect the issue may be with the GeForce.

Petros

(in reply to mikmykWS)

Post #: 9

RE: Unit Status panel corrupt - 8/24/2016 9:22:29 PM

Phantazma

Posts: 6
Joined: 7/24/2016
Status: offline

Hi
I have Command v1.11 SR 4 Build 839,7
I also have full DPI nothing helps, same result unfortunately

(in reply to mikmykWS)

Post #: 10

RE: Unit Status panel corrupt - 8/24/2016 9:27:54 PM

mikmykWS

Posts: 11524
Joined: 3/22/2005
Status: offline

Ok. Vid card updated? You've deleted your Command.ini file? Tried 100% DPI? Is there a DPI that does work?

Mike

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(in reply to Phantazma)

Post #: 11

RE: Unit Status panel corrupt - 8/28/2016 6:16:35 PM

Phantazma

Posts: 6
Joined: 7/24/2016
Status: offline

Hi,

Vid card latest version, 100% DPI tested so also all the other variations. Commnand.ini file is not deleted.
CMANO version 1.11 SR 4 - Build 839,7.
The Unit Status Panel get corrupted as soon as I Push Start/Resume button within game.

The other panels work just fine.

Please help!!!

Regards

(in reply to mikmykWS)

Post #: 12

RE: Unit Status panel corrupt - 8/28/2016 8:20:29 PM

Moltke71

Posts: 1253
Joined: 9/23/2000
Status: offline

I suppose we're doomed to 100% DPI. Hard on eyes.

< Message edited by Bismarck -- 8/28/2016 8:21:32 PM >

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Jim Cobb

(in reply to Phantazma)

Post #: 13

RE: Unit Status panel corrupt - 8/28/2016 9:07:25 PM

thewood1

Posts: 6529
Joined: 11/27/2005
Status: offline

I am able to run on 125% and 150% at 1920 x 1080. I think it is a matter of high res monitors and settings as much as the DPI settings.

(in reply to Moltke71)

Post #: 14

RE: Unit Status panel corrupt - 8/28/2016 9:11:31 PM

mikmykWS

Posts: 11524
Joined: 3/22/2005
Status: offline

quote:

ORIGINAL: Bismarck

I suppose we're doomed to 100% DPI. Hard on eyes.

We didn't say that at all.

Mike

_____________________________

(in reply to Moltke71)

Post #: 15

RE: Unit Status panel corrupt - 8/28/2016 10:15:43 PM

Moltke71

Posts: 1253
Joined: 9/23/2000
Status: offline

Nice idea but I had the screens cutting off at 1850, my highest.

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Jim Cobb

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Post #: 16

RE: Unit Status panel corrupt - 8/28/2016 10:16:48 PM

Moltke71

Posts: 1253
Joined: 9/23/2000
Status: offline

quote:

ORIGINAL: mikmyk

quote:

ORIGINAL: Bismarck

I suppose we're doomed to 100% DPI. Hard on eyes.

We didn't say that at all.

Mike

Fix it then.

_____________________________

Jim Cobb

(in reply to mikmykWS)

Post #: 17

RE: Unit Status panel corrupt - 8/28/2016 11:45:37 PM

thewood1

Posts: 6529
Joined: 11/27/2005
Status: offline

So...bismark

Your comment comes across as kind of dickish. How about helping people trying to help. Your post, stuck in the middle of another thread isn't very specific. Provides 0 value and just stops a help thread in the middle of its tracks. So are you having the issue or did you just decide to randomly pop in and put up a non-helpful post.

How about providing the following:

Video card
scaling
monitor resolution and aspect
Font sizing
Maybe a screen shot so we can see what is going on
etc.

I mean come on...look at your post and tell me its a little hard to figure out what you're asking or if you are even serious.

(in reply to Moltke71)

Post #: 18

RE: Unit Status panel corrupt - 8/28/2016 11:54:17 PM

CapnDarwin

Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline

From a programming side, you could check that control versus some of the others and see what about it is different. If you guys are like us and use a number of 3rd party control tools, some of those don't play nice with win10 or it is a matter of a setting for the control/form that is different from the others.

From a player side, checking out the dpi or for win10 that somewhat well hidden font scale slider to see if that changes anything.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to thewood1)

Post #: 19

RE: Unit Status panel corrupt - 8/28/2016 11:58:35 PM

mikmykWS

Posts: 11524
Joined: 3/22/2005
Status: offline

quote:

ORIGINAL: Bismarck

quote:

ORIGINAL: mikmyk

quote:

ORIGINAL: Bismarck

I suppose we're doomed to 100% DPI. Hard on eyes.

We didn't say that at all.

Mike

Fix it then.

Working on it.

Mike

_____________________________

(in reply to Moltke71)

Post #: 20

RE: Unit Status panel corrupt - 8/29/2016 12:00:23 AM

mikmykWS

Posts: 11524
Joined: 3/22/2005
Status: offline

quote:

ORIGINAL: Capn Darwin

From a programming side, you could check that control versus some of the others and see what about it is different. If you guys are like us and use a number of 3rd party control tools, some of those don't play nice with win10 or it is a matter of a setting for the control/form that is different from the others.

From a player side, checking out the dpi or for win10 that somewhat well hidden font scale slider to see if that changes anything.

Thanks!

Mike

_____________________________

(in reply to CapnDarwin)

Post #: 21

RE: Unit Status panel corrupt - 8/29/2016 12:02:50 AM

mikmykWS

Posts: 11524
Joined: 3/22/2005
Status: offline

quote:

ORIGINAL: Capn Darwin

From a programming side, you could check that control versus some of the others and see what about it is different. If you guys are like us and use a number of 3rd party control tools, some of those don't play nice with win10 or it is a matter of a setting for the control/form that is different from the others.

From a player side, checking out the dpi or for win10 that somewhat well hidden font scale slider to see if that changes anything.

Thanks!

Mike

_____________________________

(in reply to CapnDarwin)

Post #: 22

RE: Unit Status panel corrupt - 8/30/2016 6:30:15 AM

ComDev

Posts: 5735
Joined: 5/12/2006
Status: offline

Thanks guys

As I have posted in two other posts on screen issues:

Could you go to the Options menu and enable Detailed Debug Logging. And then restart the game? When the game crashes, close it, and send us the Exceptions log file from the \Command\Logs directory.

Thanks!

We're digging into this!

_____________________________

Developer "Command: Modern Air/Naval Operations" project!

(in reply to mikmykWS)

Post #: 23

RE: Unit Status panel corrupt - 9/2/2016 4:22:23 PM

ComDev

Posts: 5735
Joined: 5/12/2006
Status: offline

Have added a few more codelines that I hope should fix this. Also added more logging in case it hasn't.

Please download v1.11 SR5 as soon as it is available, and try again. If it still happens, please enable Debug Logging and send the log over asap. The additional logging may be able to help us pin down the problem, or at least let us know where to start looking.

Thanks again!

_____________________________

Developer "Command: Modern Air/Naval Operations" project!

(in reply to ComDev)

Post #: 24

RE: Unit Status panel corrupt - 9/20/2016 8:54:40 PM

Phantazma

Posts: 6
Joined: 7/24/2016
Status: offline

Hi
I now have updated to SR5...AND IT WORKS!!!!! The Unit Status Panel is now working as it should.

Thank you for a great game and the fix!

Regards

(in reply to ComDev)

Post #: 25

RE: Unit Status panel corrupt - 9/20/2016 11:26:30 PM

CapnDarwin

Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline

Programmer curiosity. What was the fix?

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to Phantazma)

Post #: 26

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