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All Forums >> [Current Games From Matrix.] >> [World War I] >> Guns of August 1914 - 1918 >> Busy?

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Busy? - 1/26/2017 3:01:01 PM

Moltke71

Posts: 1253
Joined: 9/23/2000
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After combat, the game seems to hang with the "busy" note on the upper right/ I'm running Win 7. I attach my DxDiag.

Attachment (1)

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Jim Cobb

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RE: Busy? - 1/26/2017 3:09:20 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

log says xp, not win 7?

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Post #: 2

RE: Busy? - 1/26/2017 4:11:16 PM

Moltke71

Posts: 1253
Joined: 9/23/2000
Status: offline

Newer Dxdiag shows Win 7.

Attachment (1)

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Jim Cobb

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RE: Busy? - 1/26/2017 4:26:25 PM

zakblood

Posts: 22687
Joined: 10/4/2012
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again an empty log, with no gaming or system errors to go on, pointing to nothing i'm sorry to say.

as it sounds like, and i say sound likes a permissions issue, try and check the firewall and anti virus setup to see if either have anything in the logs?

if both empty, then try running the same game and save again, but this time load the game exe with a right click and run as admin, as see if that helps, if it does, alter the shortcut to always run the game as admin.

looking at past errors, the only one o can see point to wrong screen size and missing arrows not being shown on screen so users thinking it had hung etc?

http://www.matrixgames.com/forums/tt.asp?forumid=474&p=1&tmode=1&smode=1

if none of these work, then i'll have to pass you onto staff support who have more to go on than i do, as i just have the list of past errors to look atm, where they will have the past support calls and posts also

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RE: Busy? - 1/26/2017 4:55:28 PM

Moltke71

Posts: 1253
Joined: 9/23/2000
Status: offline

A white box outlines a counter when this happens.

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Jim Cobb

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RE: Busy? - 1/26/2017 5:09:54 PM

Moltke71

Posts: 1253
Joined: 9/23/2000
Status: offline

I should point out that a white box outlines a counter when this happens. It hangs at Impulse 2 Barrage.

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Jim Cobb

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RE: Busy? - 1/26/2017 5:15:36 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

this is the only error reported with the same info provided

http://www.matrixgames.com/forums/tm.asp?m=2635731

altering the game resolution sorted it / fixed it for him as the button was there all along, hope it helps?

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Post #: 7

RE: Busy? - 1/26/2017 5:43:40 PM

Moltke71

Posts: 1253
Joined: 9/23/2000
Status: offline

I've tries almost all the resurrections listed and see no button as the other guy say. I give up. Thanks for your efforts.

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Jim Cobb

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RE: Busy? - 1/26/2017 5:55:08 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

try staff support, they will have better answer than what i can find and know, good luck, sorry it didn't help

Just open a tech support ticket or contact http://www.matrixgames.com/support/

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RE: Busy? - 1/26/2017 10:14:09 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

The game is not freezed or crashed. You must press the "Continue" button. Please check the game resolution.

Take a look at the following forum threads as they are related with the issue:

http://www.matrixgames.com/forums/tm.asp?m=1649642

http://www.matrixgames.com/forums/tm.asp?m=1853006

http://www.matrixgames.com/forums/tm.asp?m=2929232

(in reply to zakblood)

Post #: 10