Error on installing on Mac OS

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Error on installing on Mac OS

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All Forums >> [New Releases from Matrix Games] >> Order of Battle : World War II >> Tech Support >> Error on installing on Mac OS

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Error on installing on Mac OS - 5/31/2017 3:38:13 PM

Sendai

Posts: 10
Joined: 12/9/2008
Status: offline

I am having an issue installing the game on Mac OS - I get an unidentified developer message on trying to run the game and it won't run as a result. I downloaded the game from Matrix website so I assumed it would be authorised. Any help appreciated ?

Post #: 1

RE: Error on installing on Mac OS - 5/31/2017 4:04:17 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

please just open a tech support ticket or contact http://www.matrixgames.com/support/ with your order details (order reference number or/and email address used when placed the order) and they will provide you with more mac related support

(in reply to Sendai)

Post #: 2

RE: Error on installing on Mac OS - 6/1/2017 3:52:43 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

That's Mac Gatekeeper interfering with the installation of the game.
Check the link below, for on how to change the Gatekeeper settings:
https://support.apple.com/en-us/HT202491

(in reply to zakblood)

Post #: 3

RE: Error on installing on Mac OS - 6/6/2017 6:41:10 PM

Sendai

Posts: 10
Joined: 12/9/2008
Status: offline

OK - I've got past the gatekeeper issue. Now my problem is that the only gameplay available is 'Boot Camp' - which is what I expected as I haven't purchased any DLC packs.

However, when I try to launch Boot Camp scenario it simply displays a screen showing a map of the Pacific and plays the background music on a continuous loop.

Nothing on the screen is 'clickable' as such so all I can do is return to main menu.

Anyone have any ideas ?

(in reply to VPaulus)

Post #: 4