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Troubleshooting

 
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Troubleshooting - 11/2/2017 3:20:54 PM   
Niessuh

 

Posts: 276
Joined: 10/23/2013
Status: offline 		If you are experiencing some graphic glitches you could reduce graphics quality. Keep the Shift key pressed while you click on the “play game” button. A splash screen will be displayed where you could select the Graphics Quality, you could choose a quality lower than “Fantastic” then.

If you find a bug or any other problem you want to report while playing a battle, you could take the autosave file at that moment and send it to us so that we can visualize it the same as you do. Mare Nostrvm creates its own autosaves as soon as any new turn begins. It's a nice feature that turn-based games have! The important thing is not to play another turn from the same battle before doing this, because the autosave would be overwritten.

Autosaves could be found at
...\Documents\My Games\MareNostrvm\savedGames\SCENARIO_NAME-auto

send it to:
info@turnopia.com

Thanks for playing!

< Message edited by Tamas -- 11/2/2017 5:40:47 PM >

_____________________________

Daniel López
Creator of Qvadriga and Mare Nostrvm
Post #: 1
RE: Troubleshooting - 11/12/2017 4:36:53 PM   
Giob1148

 

Posts: 31
Joined: 4/23/2010
Status: offline 		I don't know why I cannot go in in MP anymore.Always Error mismatch name and Psw.

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(in reply to Niessuh)
Post #: 2
RE: Troubleshooting - 11/12/2017 4:44:26 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		you need to put the same user name and password you use here, then it works, if you have more than one account, it will error, if it doesn't work, your username and password has been inputted incorrectly

(in reply to Giob1148)
Post #: 3
RE: Troubleshooting - 11/12/2017 4:46:58 PM   
Giob1148

 

Posts: 31
Joined: 4/23/2010
Status: offline 		Field of Glory II has a better system to change psw and name.In this game if you make a mistake you cannot recover anything.

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(in reply to Giob1148)
Post #: 4
RE: Troubleshooting - 11/12/2017 4:56:03 PM   
Giob1148

 

Posts: 31
Joined: 4/23/2010
Status: offline 		Where can I put psw?There's no possibility in the game.

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(in reply to zakblood)
Post #: 5
RE: Troubleshooting - 11/12/2017 5:03:00 PM   
Giob1148

 

Posts: 31
Joined: 4/23/2010
Status: offline 		Game already registered.Same PSW and name.

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(in reply to Giob1148)
Post #: 6
RE: Troubleshooting - 11/12/2017 5:30:53 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		go into the doc's folder and find where the game data is and delete the file with the password in it, it's called config and retry





Attachment (1)

< Message edited by zakblood -- 11/12/2017 5:31:15 PM >

(in reply to Giob1148)
Post #: 7
RE: Troubleshooting - 11/12/2017 5:33:16 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		if that doesn't work on a restart, you have an error with your username and password and will need to contact support

http://www.slitherine.com/support/

or

http://www.matrixgames.com/support/

same help desk

(in reply to zakblood)
Post #: 8
RE: Troubleshooting - 11/13/2017 8:14:49 PM   
Zorro2

 

Posts: 2
Joined: 7/28/2017
Status: offline 		I cannot .exe the game from download says: error not a valid Win32 application or something to that effect.

(in reply to zakblood)
Post #: 9
RE: Troubleshooting - 11/14/2017 4:28:59 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		sorry but need a bit more information on what your doing and when you get the given error, as above doesn't make much sense i'm sorry to say, the more details the better

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum

(in reply to Zorro2)
Post #: 10
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