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TOAW4 downlord error

 
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All Forums >> [New Releases from Matrix Games] >> The Operational Art of War IV >> Tech Support >> TOAW4 downlord error Page: [1]
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TOAW4 downlord error - 11/16/2017 3:33:07 PM   
blizeflower

 

Posts: 6
Joined: 12/21/2016
Status: offline 		how to this bug out?

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RE: TOAW4 downlord error - 11/16/2017 3:47:28 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		seems either a language / keyboard code issue,...

are you running off the desktop also for the install or have you saved it elsewhere?

if you have saved the download to the desktop, it won't or may not install correctly, as it may not have the correct permissions.

hope one or the other helps?

(in reply to blizeflower)
Post #: 2
RE: TOAW4 downlord error - 11/16/2017 4:07:31 PM   
Shadrach


Posts: 727
Joined: 10/16/2001
From: Oslo, Norway
Status: offline 		Looks like the different language of the OS (Korean/Japanese?) crashes with the 'ç' in "Version Française".

Generally not a good idea to use weird high-ASCII characters for naming folders in a game unless you have a lot of $$$ for testing

(in reply to zakblood)
Post #: 3
RE: TOAW4 downlord error - 11/16/2017 4:29:51 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		agreed

quote:

Release Date: 16 NOV 2017
Language: English, French, Spanish
Genre: Simulation, Operational, Strategic
Turns: Turn-Based
Complexity: Intermediate, Advanced
Period: World War I, World War II, Modern, Inter War Period


maybe one of those time it's not going to install unless it's a supported Language, easiest way to check is add in the English install option on the o/s side and try, if it lets you and your able to read it or understand it etc.

only advice i can offer, unless full support has more idea's

http://www.matrixgames.com/support/

(in reply to Shadrach)
Post #: 4
RE: TOAW4 downlord error - 11/17/2017 5:29:38 AM   
NikolaiEzhov


Posts: 738
Joined: 7/23/2014
Status: offline 		Hello,

Do you know any other guys using Korean Windows OS? Do they suffer the same problem?

Regards, Nikolai.

_____________________________

Proletariat of the world, unite!

(in reply to zakblood)
Post #: 5
RE: TOAW4 downlord error - 11/17/2017 5:36:36 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		unknown, unless they post here and ask for help, we wouldn't know, then again they could or may have used staff tech support help and posted direct

http://www.matrixgames.com/support/

(in reply to NikolaiEzhov)
Post #: 6
RE: TOAW4 downlord error - 11/17/2017 5:39:51 AM   
NikolaiEzhov


Posts: 738
Joined: 7/23/2014
Status: offline 		Sorry, I was about to ask the thread host.

< Message edited by NikolaiEzhov -- 11/17/2017 5:40:04 AM >

_____________________________

Proletariat of the world, unite!

(in reply to zakblood)
Post #: 7
RE: TOAW4 downlord error - 11/17/2017 5:40:53 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		no problem, my mistake

(in reply to NikolaiEzhov)
Post #: 8
RE: TOAW4 downlord error - 11/17/2017 5:43:43 AM   
NikolaiEzhov


Posts: 738
Joined: 7/23/2014
Status: offline 		This coding problem also happens on other OS., e.g. Chinese.

In Chinese version the 'ç' was displayed as a mojibake '鏰'. However this would not affect the installation.
Maybe things are worse in the Korean OS.
Anyway, we have to wait for the patch.




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_____________________________

Proletariat of the world, unite!

(in reply to NikolaiEzhov)
Post #: 9
RE: TOAW4 downlord error - 11/17/2017 5:45:58 AM   
A123

 

Posts: 21
Joined: 5/24/2017
Status: offline 		Same problem.
My windows system is in English but system locale is Chinese.

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(in reply to NikolaiEzhov)
Post #: 10
RE: TOAW4 downlord error - 11/17/2017 5:49:50 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		thanks for the replies, as at least now the support staff will know a given language is causing an error and can work with the developer to either get around it, or offer a solution

(in reply to A123)
Post #: 11
RE: TOAW4 downlord error - 11/17/2017 6:57:16 AM   
blizeflower

 

Posts: 6
Joined: 12/21/2016
Status: offline 		Thank you all. This problem was a problem with ASCII code. After setting the language (USA) (language) in the language setting, it was downloaded.

(in reply to zakblood)
Post #: 12
RE: TOAW4 downlord error - 11/17/2017 6:58:36 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		thanks for the conformation as it will now hopefully help others

(in reply to blizeflower)
Post #: 13
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