How to reinstall

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All Forums >> [New Releases from Matrix Games] >> The Operational Art of War IV >> Tech Support >> How to reinstall

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How to reinstall - 11/17/2017 10:11:56 PM

SpicyJuan

Posts: 76
Joined: 5/14/2015
Status: offline

TOAW4 is running slow for some reason and I would like to reinstall. How do I do this? I see an uninstall file but nothing I can use to reinstall with.

Post #: 1

RE: How to reinstall - 11/17/2017 10:25:47 PM

Shadrach

Posts: 727
Joined: 10/16/2001
From: Oslo, Norway
Status: offline

Yeah, the Uninstall is located at "c:\Windows\Matrix Games\The Operational Art of War IV\"
I have no idea why Matrix thinks this is a good idea...

But certainly you have the option to uninstall from the control panel right?

(in reply to SpicyJuan)

Post #: 2

RE: How to reinstall - 11/17/2017 10:27:26 PM

SpicyJuan

Posts: 76
Joined: 5/14/2015
Status: offline

quote:

ORIGINAL: Shadrach

Yeah, the Uninstall is located at "c:\Windows\Matrix Games\The Operational Art of War IV\"
I have no idea why Matrix thinks this is a good idea...

But certainly you have the option to uninstall from the control panel right?

Tried it and got "Invalid start mode: archive filename

(in reply to Shadrach)

Post #: 3

RE: How to reinstall - 11/18/2017 4:42:41 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

will give support more information on how to proceed to help you with your question and issue

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum

(in reply to SpicyJuan)

Post #: 4

RE: How to reinstall - 11/18/2017 5:35:05 AM

larryfulkerson