Issue with Online play

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Issue with Online play - 11/21/2017 1:20:11 AM

Hyding

Posts: 226
Joined: 2/8/2008
Status: offline

I had few issues when I first tried to use the online gaming system for PBEM. I failed my first couple of login attempts using the user names a registered the game under so I tried using my Matrix forum's name. Below is the PM I sent Larry as I was trying to puzzle this out.

YAY! Think I have found the problem. When I bought the game I registered it and used a member name of Hyding not Narses. I use Hyding on much of my gaming. I had trouble using Hyding to accept your 1st game. So I tried using my Matrix forum's name to try to sign-on. That is how I accepted both of your games but I cannot access the turn when I go online as Narses even though they show as awaiting turn.

When I log on to play as Hyding it also shows the games as awaiting turn but I can access the turns from both games you started even though I accepted them as Narses.

Strange stuff huh?

Post #: 1

RE: Issue with Online play - 11/21/2017 7:19:04 AM

larryfulkerson

Posts: 39932
Joined: 4/17/2005
From: Tucson, AZ
Status: offline

I'm not sure I completely follow you. But okie dokie, whatever works.

(in reply to Hyding)

Post #: 2

RE: Issue with Online play - 11/21/2017 9:00:42 AM

IainMcNeil

Posts: 2804
Joined: 10/26/2004
From: London
Status: offline

Narses it sounds like you've got a number of accounts on different parts of our system. Please contact support and they'll help you merge all your accounts together. This comes from the system all being set up before we merged and we have legacy issues of bringing the systems together.

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to larryfulkerson)

Post #: 3

RE: Issue with Online play - 11/21/2017 10:02:28 AM

Hyding

Posts: 226
Joined: 2/8/2008
Status: offline

quote:

ORIGINAL: IainMcNeil

Narses it sounds like you've got a number of accounts on different parts of our system. Please contact support and they'll help you merge all your accounts together. This comes from the system all being set up before we merged and we have legacy issues of bringing the systems together.

Thanks for shining a little light this for me Iain.

(in reply to IainMcNeil)

Post #: 4