Sow patch update problem

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Sow patch update problem

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All Forums >> [New Releases from Matrix Games] >> Scourge of War: Waterloo >> Tech Support >> Sow patch update problem

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Sow patch update problem - 12/2/2017 2:37:26 PM

Bussy zu Pferd

Posts: 16
Joined: 1/7/2014
Status: offline

Hello
Bought SoW Waterloo plus DLC Quatre Bras and Ligny within a year.
I patched the game last night and now the game hangs
up at the 'Play scenario Window' I run a win 7 prof and
the game has in the past worked with Win XP Serv Pack 3.
I don't get a Windows error just a hang up.
I have submitted a thread on SoW Norb soft site as well last
activity reported there 3 months ago.
I don't have any incompatible mods running

Post #: 1

RE: Sow patch update problem - 12/2/2017 2:40:25 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

if you can attach a report can at least see the spec and see if anything odd jumps out etc

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum

(in reply to Bussy zu Pferd)

Post #: 2

RE: Sow patch update problem - 12/2/2017 2:41:49 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

as with all patches, you can get them manually from your account, but as you say it's a hand issue, try your firewall and Anti Virus logs first to double check neither of them have stopped or caught / delayed a file needed by the game from running

(in reply to zakblood)

Post #: 3

RE: Sow patch update problem - 12/4/2017 10:29:47 PM

chris_merchant

Posts: 71
Joined: 10/23/2017
Status: offline

I think this happens if you are running an old version of the grog toolbar, check the mods forum at norbsoft to update the mod.

(in reply to zakblood)

Post #: 4