game does not work

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All Forums >> [New Releases from Matrix Games] >> Flashpoint Campaigns Series >> Tech Support >> game does not work

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game does not work - 12/3/2017 9:01:31 PM

ulsterandy

Posts: 55
Joined: 6/14/2015
Status: offline

Hi I have just down loaded the game Red storm and refoger from matrix a long with the up dates. but the game will not play? Game loads up in to the pick sides screen I pick NATO but there are no maps to pick? I can go into the map editor and see all off the maps. but in the start I can not pick any of them?
it also says Dplay.dll not loded.
Andy

< Message edited by ulsterandy -- 12/3/2017 9:14:36 PM >

Post #: 1

RE: game does not work - 12/3/2017 10:46:25 PM

CapnDarwin

Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline

Andy, it sounds like you are getting to the main menu. Can you tell us the version number that shows up at the bottom left of the main menu screen? Also what is your OS, CPU, and GPU? Also, are you trying to start a new scenario or edit something?

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to ulsterandy)

Post #: 2

RE: game does not work - 12/4/2017 5:24:53 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

sounds like you're on windows 10, and have not yet enabled it tbh

as soon as you do it, it should work fine, as long as you said yes to any and all the games pre requisites etc, same as all older games, there needed, if not re post a log and report file so others can take a look

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum