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All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command Classic: Global Conflict >> Tech Support >> Can't Play

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Can't Play - 2/12/2018 8:10:37 PM

bbbwl

Posts: 14
Joined: 10/15/2013
Status: offline

Hi, I just bought and downloaded the new gold edition. It seemed to install fine, when I run the game I can pick the scenario and my side but when I hit play it give a error message about national tiles and then goes back to Windows. I am using windows 10 and its updated. My system far exceeds the needs for the game. any Ideas. Thanks

Post #: 1

RE: Can't Play - 2/15/2018 11:51:11 AM

Benedict151

Posts: 596
Joined: 3/4/2016
Status: offline

Hello bbbwl
I'm sorry to hear you have a problem, is it possible for you to give us the full error message? (or a screenshot of it)

I'd also suggest that it might be worth updating your video card drivers if you have not done so already to see if that helps

thank you
Ben Wilkins

< Message edited by Benedict151 -- 2/15/2018 11:52:34 AM >

(in reply to bbbwl)

Post #: 2

RE: Can't Play - 2/15/2018 2:25:36 PM

Hubert Cater

Posts: 5199
Joined: 7/22/2013
Status: offline

Hi BBBWL,

I can confirm that updating your video card drivers should resolve this issue for you,

Hubert

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(in reply to Benedict151)

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RE: Can't Play - 3/10/2018 9:13:56 PM

amandkm

Posts: 279
Joined: 1/23/2012
Status: offline

Hubert,

I've updated video card drivers and its not helped. I'm attaching my DxDiag file

Attachment (1)

(in reply to Hubert Cater)

Post #: 4

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