help needed, update to 2 (?) in one save

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help needed, update to 2 (?) in one save

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All Forums >> [New Releases from Matrix Games] >> The Operational Art of War IV >> Tech Support >> help needed, update to 2 (?) in one save

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help needed, update to 2 (?) in one save - 6/6/2018 4:15:46 AM

fastfrank

Posts: 81
Joined: 5/19/2016
From: Puget Sound, Wash, US
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Encountered major problem with TOAW IV (incl update) running France Cobra, I, playing Allies with AI handling movement & combat for almost all formations. My save was after reviewing planned combats and immediately before ordering resolve combats in last round of Allied turn 13. TOAW ran Allied combats and started German turn. First problem is TOAW then vanished during 1st or 2nd German round, and has repeatedly done this every time since. Second problem is that map panes would repeatedly go black until TOAW died and vanished. While awaiting expert assistance from Tech Support, I have tried all the below steps to look for a work around.
Check H/W-Ran all of the Dell tests for PC, CPU, memory, HD and Graphics board- all passed
Check S/W-Deleted TOAW, then deleted empty folders, reinstalled TOAW & patch as administrator, then ran as admin, still crashed
Timing conflict with 8 processor chip? - Slow combat & movement displays for both sides, Display animation 10 ms; combat 25 � map panel intermittent goes black except for info pane, with AI playing German side game vanishes in 1st or 2nd round every time. Both sides 100, 250, same results but less black map view. Both sides 1000, 1000, Same crash, just took 51 min 42 sec for Germans (AI) to get through round 2, then poof. Ran opart-slow as admin, same result. Detailed combat reports & slow ack, Same crash
Win10 incompatibility, used Win compatibility wizard settings for Win8, Win7 and Winxp, all blew up, although black maps vanished and WinXP compatability lasted until round 6 of German turn 13.
Just reran turn 11, which ran without problem a few days ago, it too blew up during the german turn. So has a recent MS update to Win10 created a conflict with TOAW?

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RE: help needed, update to 2 (?) in one save - 6/6/2018 12:55:38 PM

hingram

Posts: 129
Joined: 2/6/2002
From: SW Virginia
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The map will sometimes go black on me but it comes back when you click on the map.

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Post #: 2

RE: help needed, update to 2 (?) in one save - 6/7/2018 10:31:47 PM

larryfulkerson

Posts: 39932
Joined: 4/17/2005
From: Tucson, AZ
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Hey fastfrank dude: Let me eliminate the scenario as part of the problem. Can you post a copy of the scenario ( zipped up ) on one of these posts so I can test it?

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RE: help needed, update to 2 (?) in one save - 6/7/2018 10:36:31 PM

larryfulkerson

Posts: 39932
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From: Tucson, AZ
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I found a France 1944 Cobra version 4 in my WWII-West folder. Is that what you're running?

Attachment (1)

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RE: help needed, update to 2 (?) in one save - 6/7/2018 10:49:04 PM

larryfulkerson

Posts: 39932
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From: Tucson, AZ
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I'm running the version 4.0 scenario under WIN7 and it's on turn nine ( computer playing computer ) and still cooking
even as I type this. I think maybe you need the version 4.0 of the scenario perhaps.

You can find it here:
http://www.matrixgames.com/forums/tm.asp?m=4491973

< Message edited by larryfulkerson -- 6/7/2018 11:20:33 PM >

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RE: help needed, update to 2 (?) in one save - 6/8/2018 2:34:24 AM

fastfrank

Posts: 81
Joined: 5/19/2016
From: Puget Sound, Wash, US
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can't see if there is an attach added?

Attachment (1)

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Post #: 6

RE: help needed, update to 2 (?) in one save - 6/8/2018 2:55:53 AM

fastfrank

Posts: 81
Joined: 5/19/2016
From: Puget Sound, Wash, US
Status: offline

save 13e is on the last round of the Allied turn, with the AI running the German side. So if you click to execute combats, acknowledge start of the German turn, extinction has been occurring about round 2 or 3....

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RE: help needed, update to 2 (?) in one save - 6/8/2018 3:23:08 AM

larryfulkerson

Posts: 39932
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From: Tucson, AZ
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I've downloaded your file. I'll see if it likes my machine.

It got to turn 15 successfully, no problems. It's still cooking as I type.
I think maybe the scenari isn't the problemo. I think it might be your
operating system, hardware, something besides the scenario.

< Message edited by larryfulkerson -- 6/8/2018 3:42:38 AM >

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Post #: 8

RE: help needed, update to 2 (?) in one save - 6/8/2018 3:44:17 AM

fastfrank

Posts: 81
Joined: 5/19/2016
From: Puget Sound, Wash, US
Status: offline

tnx, but like I said, my original question was why turn 13. After I reran turn 11, which ran fine when I saved it but blew up yesterday, my question became what's changed - not TOAW IV but what about Win10?

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RE: help needed, update to 2 (?) in one save - 6/8/2018 3:52:06 AM

larryfulkerson

Posts: 39932
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From: Tucson, AZ
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Let me ask you a really stupid question not at your expense but a question I should have asked long ago now, are you running the original game engine or the first patch ( 4.0.1.23 )? It makes a difference.

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RE: help needed, update to 2 (?) in one save - 6/8/2018 4:06:54 AM

fastfrank

Posts: 81
Joined: 5/19/2016
From: Puget Sound, Wash, US
Status: offline

No such thing as a stupid question. 4.0.1.23, installed as administrator.

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Post #: 11

RE: help needed, update to 2 (?) in one save - 6/8/2018 4:08:59 AM

larryfulkerson

Posts: 39932
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From: Tucson, AZ
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Well, that's it then.....it's officially over my head. This might need somebody from Tech Support to look at.
Post your files in the Tech Section and explain what's going on and I'll bet somebody will look into it further.

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Post #: 12

RE: help needed, update to 2 (?) in one save - 6/8/2018 4:19:06 AM

fastfrank

Posts: 81
Joined: 5/19/2016
From: Puget Sound, Wash, US
Status: offline

thx for trying. To post to Tech Support do I start a new thread?

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Post #: 13

RE: help needed, update to 2 (?) in one save - 6/8/2018 4:20:20 AM

larryfulkerson

Posts: 39932
Joined: 4/17/2005
From: Tucson, AZ
Status: offline