No sound

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All Forums >> [New Releases from Matrix Games] >> Desert War 1940 - 1942 >> Tech Support >> No sound

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No sound - 12/13/2018 6:16:58 PM

EddieTheTrooper

Posts: 16
Joined: 12/11/2018
Status: offline

Hi!
I've just bought the game and I like it. But for some reason I have no sound. No music no game sounds. This isnt the most important thing but i like to hear sounds. Anyone else have such problem?

Post #: 1

RE: No sound - 12/13/2018 6:22:32 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

without knowing your system and hardware, no

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post as it's a Txt file which is then permitted to attach to the forum.

(in reply to EddieTheTrooper)

Post #: 2

RE: No sound - 12/13/2018 6:29:56 PM

EddieTheTrooper

Posts: 16
Joined: 12/11/2018
Status: offline

Thnx for reply. I checked dxdiag and I can't see any test buttons. How do I perform those tests? Anyway I attach my report file

Attachment (1)

< Message edited by EddieTheTrooper -- 12/13/2018 6:30:12 PM >

(in reply to zakblood)

Post #: 3

RE: No sound - 12/13/2018 6:39:38 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

only a slight error with a old sound driver with the report, but that's not the issue, so next question is

did you install the game as admin on a full administers account?

did you also let it install and setup java?

as without it, the game won't work

(in reply to EddieTheTrooper)

Post #: 4

RE: No sound - 12/13/2018 6:57:59 PM

EddieTheTrooper

Posts: 16
Joined: 12/11/2018
Status: offline

I've updated sound driver and reinstalled game as admin and installed java. Now I everything is ok. Thnx! :)

(in reply to zakblood)

Post #: 5

RE: No sound - 12/13/2018 7:09:02 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

glad your sorted, enjoy the game