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[RESOLVED] Build998.19 Steam

 
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[RESOLVED] Build998.19 Steam - 2/13/2019 1:22:53 PM   
whiskeytangofoxtrot

 

Posts: 6
Joined: 1/11/2018
Status: offline 		Hello,

I am experiencing a problem loading scenarios since the 998.19 build release this morning on Steam.
When I load any scenario the Side select and briefing window comes up and before any text appears I get:
onThread Exception >> theEx != null >> value cannot be null parameter name: item

This happens for the stock tutorials and community scenarios.

I'm on Surface Pro 3/Win 8.1.

Apologies for scant data. If you need further info/logs/data let me know.

Much thanks!

~ WTF

< Message edited by Dimitris -- 2/15/2019 7:08:28 PM >
Post #: 1
RE: Build998.19 Steam - 2/13/2019 1:32:48 PM   
Dimitris

 

Posts: 13282
Joined: 7/31/2005
Status: offline 		Hi,

I just tried a few of the tutorials and the standalone scenarios and they seem to load fine.

Does the problem show up with all tutorials and standalones or some specific ones?

Also, is anyone else seeing this?

Thanks!

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Post #: 2
RE: Build998.19 Steam - 2/13/2019 2:10:56 PM   
whiskeytangofoxtrot

 

Posts: 6
Joined: 1/11/2018
Status: offline 		Ah, good catch. Most of the tutorials are also working for me.

Seems any of the Uncle Mark Tutorials 2-6 throw the exception for me.

update: testing diff between UM-tut 1 and 2. something in .scen file maybe.

update2: narrowed problem scope down to something in the <Scenario_Compressed> block of the .scen file. If I replace that block in UM-tut 2 (English Jets) with the <Scenario_Compressed> from a working tutorial, it load fine.

I'm not sure though what to do from here since I can't load the original into the scenario editor and recompile/export - and of course my very limited experience with the game and editor in general

< Message edited by whiskeytangofoxtrot -- 2/13/2019 2:26:04 PM >

(in reply to Dimitris)
Post #: 3
RE: Build998.19 Steam - 2/13/2019 2:34:25 PM   
Dimitris

 

Posts: 13282
Joined: 7/31/2005
Status: offline 		Can you give this batch a try? (See attached)

Also, is there a file called "DB3k_473.db3" inside your [CMANO]\DB\ folder?

Thanks.

Attachment (1)

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Post #: 4
RE: Build998.19 Steam - 2/13/2019 3:00:08 PM   
whiskeytangofoxtrot

 

Posts: 6
Joined: 1/11/2018
Status: offline 		Same problem with attached .scen files: thrown exception
Compared attached .scen files with stock in Notepad++. They appear to be the same.

Affirmative, I do have DB3k_473.db3 in my CMANO\DB folder
size: 38.0 MB (39,845,888 bytes)
datestamp: Thursday, ‎February ‎7, ‎2019, ‏‎7:30:29 AM




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Post #: 5
RE: Build998.19 Steam - 2/13/2019 3:17:49 PM   
Dimitris

 

Posts: 13282
Joined: 7/31/2005
Status: offline 		Okay, this sounds really strange. I can confirm all these scenarios work just fine in my Steam install.

Is your system locale US, European, Asian, something else?

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Post #: 6
RE: Build998.19 Steam - 2/13/2019 3:51:03 PM   
whiskeytangofoxtrot

 

Posts: 6
Joined: 1/11/2018
Status: offline 		rats. i hate being the outlier

My system is US locale.

I'm pretty new to CMANO so not quite sure how things work under the hood. Given the error that the parameter 'item' cannot be null, and the tech support commandment THOU SHALL NOT REPORT PROBLEM UNLESS SCENARIO UPDATED TO NEWEST DB is there something I can try from a db standpoint? This is, I admin, not a good question, but just a thought as I have to get going to work this morning, which ironically involves tech support debugging.

I'll poke around the files a little more later on. If there is nothing obvious that comes up and no one else reports the problem a clean install on my end will probably be the quickest solution.

Thank you for your help and quick response, it's greatly appreciated and respected!

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Post #: 7
RE: Build998.19 Steam - 2/13/2019 3:56:49 PM   
Dimitris

 

Posts: 13282
Joined: 7/31/2005
Status: offline
quote:

ORIGINAL: whiskeytangofoxtrot
but just a thought as I have to get going to work this morning, which ironically involves tech support debugging.


I _KNEW_ there was something odd in your calm, kind and "benefit of the doubt" demeanor

A quick purge and re-install may indeed solve the issue. Please don't forget to backup any custom saves/scens/mods first. Do let us know how it goes. Thanks!

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Post #: 8
RE: Build998.19 Steam - 2/13/2019 3:58:06 PM   
Dimitris

 

Posts: 13282
Joined: 7/31/2005
Status: offline 		Is anyone else seeing this problem with the new update? If we can find even one more instance we could begin to compare what is common in the two setups.

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Post #: 9
RE: Build998.19 Steam - 2/13/2019 4:28:20 PM   
DWReese

 

Posts: 1824
Joined: 3/21/2014
From: Miami, Florida
Status: offline 		Dimitris,

I'm experiencing the same thing. It will open some, but not all. This includes some of the LIVE scenarios as well.

There is a problem.

Doug

(in reply to Dimitris)
Post #: 10
RE: Build998.19 Steam - 2/13/2019 4:29:26 PM   
henry1611

 

Posts: 66
Joined: 1/21/2010
Status: offline 		Sounds like similar issue reported by two other users in this thread:

http://www.matrixgames.com/forums/tm.asp?m=4593303

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Post #: 11
RE: Build998.19 Steam - 2/13/2019 4:30:29 PM   
DWReese

 

Posts: 1824
Joined: 3/21/2014
From: Miami, Florida
Status: offline 		behemon is reporting the same thing. He provided screen shots in the main thread.

Doug

< Message edited by DWReese -- 2/13/2019 5:30:14 PM >

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Post #: 12
RE: Build998.19 Steam - 2/13/2019 4:54:13 PM   
Tamas

 

Posts: 985
Joined: 1/7/2001
Status: offline 		Thank you, so far we've been unable to reproduce it but we keep investigating of course.

(in reply to DWReese)
Post #: 13
RE: Build998.19 Steam - 2/13/2019 6:57:22 PM   
RoryAndersonCDT

 

Posts: 1830
Joined: 6/16/2009
Status: offline 		Please post the scenario file that is causing the problem for you

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Post #: 14
RE: Build998.19 Steam - 2/13/2019 11:18:37 PM   
RoryAndersonCDT

 

Posts: 1830
Joined: 6/16/2009
Status: offline 		Hi, please try installing .NET Framework 4.7.2, available through windows update or through here: https://dotnet.microsoft.com/download/dotnet-framework-runtime/net472

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Post #: 15
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