Matrix installation file not working

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Matrix installation file not working - 5/10/2020 6:58:37 PM

comte

Posts: 2358
Joined: 2/4/2009
From: Be'eri, Hadarom, Israel
Status: offline

I cannot extract the installation files from the ZIP file I downloaded from matrix. I keep getting an error at 99% extracted. This is absolutely infuriating! I have downloaded multiple times and get the same error.

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Post #: 1

RE: Matrix installation file not working - 5/10/2020 7:33:45 PM

Shannon V. OKeets

Posts: 22095
Joined: 5/19/2005
From: Honolulu, Hawaii
Status: offline

quote:

ORIGINAL: comte

I cannot extract the installation files from the ZIP file I downloaded from matrix. I keep getting an error at 99% extracted. This is absolutely infuriating! I have downloaded multiple times and get the same error.

Sorry to learn of the troubles you are having with the installation.

This is not something with which I can help you, but Matrix Games/Slitherine Customer Support should know what to do.

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Steve

Perfection is an elusive goal.

(in reply to comte)

Post #: 2

RE: Matrix installation file not working - 5/10/2020 8:05:56 PM

comte

Posts: 2358
Joined: 2/4/2009
From: Be'eri, Hadarom, Israel
Status: offline

Shannon went looking in some old threads and found a solution. Maybe its a Windows 10 thing I needed the downloaded install files to be in the "Downloads" folder. From there I just extracted the files into "Downloads" and I was finally able to install. Such a weird issue.

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(in reply to Shannon V. OKeets)

Post #: 3

RE: Matrix installation file not working - 5/11/2020 7:34:12 AM

paulderynck

Posts: 8201
Joined: 3/24/2007
From: Canada
Status: offline

It's an executable unzip that can't find the other parts unless they are all in the same folder... any folder. Won't work from the desktop.

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Paul

(in reply to comte)

Post #: 4