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[Logged] TACVIEW with CMO - "real time telemetry not compatible with host exporter" Error

 
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[Logged] TACVIEW with CMO - "real time telemetry n... - 8/28/2020 8:30:22 PM   
rbilheimer

 

Posts: 17
Joined: 1/19/2014
Status: offline 		I just shelled out $70 for Tacview 1.8.4 Advanced for use in CMO. My CMO is completely up to date. I'm pointing towards the proper executable to run the view in CMO. But, everytime I try to run 3D View in the game, Tacview starts to load and then I get the "real time telemetry not compatible with host exporter" error message appears. It fades away and then nothing happens. What do I do?

< Message edited by apache85 -- 9/9/2020 12:50:07 AM >
Post #: 1
RE: TACVIEW with CMO - "real time telemetry not co... - 8/28/2020 9:53:51 PM   
Vyrtuoz


Posts: 14
Joined: 6/9/2018
Status: offline 		It seems that there is a communication problem between CMO and Tacview.

What are your regional settings? (such as country and number formats in your Windows control panel)

Can you share the following files, they will help us to understand what is going on:

* the Tacview log which could be find in %TEMP%\Tacview.log
* the dxdiag log https://help.ea.com/help/pc/how-to-gather-dxdiag-information/

Also, what mission are you playing in CMO, can you share a save game we can load to easily reproduce the problem?

< Message edited by Vyrtuoz -- 8/28/2020 9:55:30 PM >

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(in reply to rbilheimer)
Post #: 2
RE: TACVIEW with CMO - "real time telemetry not co... - 9/1/2020 8:56:21 PM   
rbilheimer

 

Posts: 17
Joined: 1/19/2014
Status: offline 		Hi,
- I'm using the standard U.S - English settings.
- Sorry, but I don't understand where I can find the Tacview log. Do you mean the "Temp" file in CMO? It's empty. There is nothing there.
- I have attached the Dxdiag file
- The problem happens in every scenario, but I was playing the Uncle Mark Tutorial - 2 - English Jets Over Uganda scenario

Attachment (1)

(in reply to Vyrtuoz)
Post #: 3
RE: TACVIEW with CMO - "real time telemetry not co... - 9/1/2020 8:59:29 PM   
Vyrtuoz


Posts: 14
Joined: 6/9/2018
Status: offline 		Thank you.

You can copy/paste %TEMP%\Tacview.log in windows explorer, this should option Tacview log file.

Usually this correspond to C:\Windows\Temp\ but it depends on your system settings and your temp folder may be in another location.

_____________________________


(in reply to rbilheimer)
Post #: 4
RE: [Save Required] TACVIEW with CMO - "real time ... - 9/4/2020 5:45:26 PM   
rbilheimer

 

Posts: 17
Joined: 1/19/2014
Status: offline 		Ok, is this the file you are looking for (attached)? I will also share a screenshot on a separate post.

Attachment (1)

(in reply to rbilheimer)
Post #: 5
RE: [Save Required] TACVIEW with CMO - "real time ... - 9/4/2020 5:49:59 PM   
rbilheimer

 

Posts: 17
Joined: 1/19/2014
Status: offline 		And here is a screenshot of what I am seeing:




Attachment (1)

(in reply to rbilheimer)
Post #: 6
RE: [Save Required] TACVIEW with CMO - "real time ... - 9/8/2020 9:02:42 PM   
BuzyBee

 

Posts: 4
Joined: 9/8/2020
Status: offline
quote:

ORIGINAL: rbilheimer

Ok, is this the file you are looking for (attached)? I will also share a screenshot on a separate post.


Thanks for all this info. We were able to reproduce the bug and we are going to fix it as soon as possible. Sorry for the inconvenience.

(in reply to rbilheimer)
Post #: 7
RE: [Save Required] TACVIEW with CMO - "real time ... - 9/11/2020 6:10:45 PM   
BuzyBee

 

Posts: 4
Joined: 9/8/2020
Status: offline 		This issue should be FIXED in Tacview 1.8.5 beta 1 released today! Please let me know how it goes. Thank you to everyone who helped with this.

(in reply to BuzyBee)
Post #: 8
RE: [Save Required] TACVIEW with CMO - "real time ... - 9/17/2020 10:49:31 PM   
rbilheimer

 

Posts: 17
Joined: 1/19/2014
Status: offline 		Hi All... apparently there was a bug in the Steam version of Tacview. I had purchased my version through Steeam. The Tacview people were very helpful and everything is fine now. It might be best to purchase your Tacview through them directly.

(in reply to BuzyBee)
Post #: 9
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