RE: No refund policy

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RE: No refund policy - 1/6/2021 5:16:11 PM

Zovs

Posts: 6668
Joined: 2/23/2009
From: United States
Status: offline

Who is Rufus?

Just curious...

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Post #: 31

RE: No refund policy - 1/6/2021 5:27:51 PM

Aurelian

Posts: 3916
Joined: 2/26/2007
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Speaking of refunds.... I refunded a game on Steam. Didn't think I'd have time to play it. Two days later, I found it was still on my hard drive.

And it worked, offline.

Ended up buying it again, and a bunch of DLCs.

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Post #: 32

RE: No refund policy - 1/6/2021 5:28:45 PM

MrRoadrunner

Posts: 1323
Joined: 10/7/2005
Status: offline

quote:

ORIGINAL: Edmon
Be excellent to each other guys. It's what Rufus would have wanted.

Whoa! Wyld Stallyns! Go San Dimas!

RR

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Post #: 33

RE: No refund policy - 1/6/2021 5:30:15 PM

Edmon

Posts: 205
Joined: 9/16/2020
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quote:

ORIGINAL: Zovs

Who is Rufus?

Just curious...

The Arbiter from Bill and Ted... am I showing my age here? :D.

He came back in time to deliver an important message. That message is "Be excellent to each other".

To do any less, would be bogus.

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Post #: 34

RE: No refund policy - 1/6/2021 5:48:43 PM

MrRoadrunner

Posts: 1323
Joined: 10/7/2005
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https://www.youtube.com/watch?v=Bn9qIotEWkw

Most Excellent!

RR

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Post #: 35

RE: No refund policy - 1/6/2021 5:49:51 PM

MrsWargamer

Posts: 1655
Joined: 6/18/2014
Status: offline

quote:

ORIGINAL: Edmon

quote:

ORIGINAL: Zovs

Who is Rufus?

Just curious...

The Arbiter from Bill and Ted... am I showing my age here? :D.

He came back in time to deliver an important message. That message is "Be excellent to each other".

To do any less, would be bogus.

Excellent. We need a guitar riff emoji

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Post #: 36

RE: No refund policy - 1/6/2021 5:54:25 PM

Zap

Posts: 3639
Joined: 12/6/2004
From: LAS VEGAS TAKE A CHANCE
Status: offline

And yet Alfred pointed out good things. Do we take this poster seriously or not.

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Post #: 37

RE: No refund policy - 1/6/2021 6:29:40 PM

Freyr Oakenshield

Posts: 541
Joined: 4/25/2014
Status: offline

Yeah, sure, why not? Let's take 'em seriously. Really seriously.

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Post #: 38

RE: No refund policy - 1/9/2021 12:15:39 PM

demyansk

Posts: 2840
Joined: 2/20/2008
Status: offline

Just think about all the money you might have spent from crappy Hollywood movies in the old days and that�s money thrown in the wind. I like Matrix and Slitherine. For the most part, every game bought, I liked but I don�t play them that often. Except, Panzer Korp still play that game over Panzer korp 2. I don�t play it on Steam because I don�t want to see the number of hours. I would bet it�s in the 4000-5000 range

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Post #: 39

RE: No refund policy - 1/13/2021 5:50:02 AM

Greybriar

Posts: 1148
Joined: 2/9/2007
Status: offline

If I want to check out a game before I purchase it, I watch a YouTube video (or two or three or more) of it. I used to rely on written game reviews but some reviewers do not share my taste in games.

As mentioned, Steam and GOG.com both will refund your money if you want them to. But I like to buy my Matrix/Slitherine games from Matrix/Slitherine. Not only do they make more money that way, but the games I purchase are listed on My Page.

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Post #: 40

RE: No refund policy - 1/13/2021 1:05:17 PM

Freyr Oakenshield

Posts: 541
Joined: 4/25/2014
Status: offline

I don't watch any Matrix/Slitherine games before buying them--I know what I like and I've never been disappointed. But I sometimes watch 'em after the purchase if I want to observe gameplay and learn how to play better.

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Post #: 41

RE: No refund policy - 1/13/2021 1:11:04 PM

Zovs

Posts: 6668
Joined: 2/23/2009
From: United States
Status: offline

I get most of my games on Matrix, and few on Steam and other places.

I do like seeing my statistics via Steam, since I started using Steam for 'tracking' I have noticed the following:

WitW: 50 hours
WitE: 100 hours
TOAW IV: 2,736 hours

Only God knows how many hours before Steam and also with the Panzer Command Series. lol

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Beta Tester for:
Flashpoint Campaigns: Sudden Storm
War in the East 1 & 2
WarPlan & WarPlan Pacific
Valor & Victory
DG CWIE 2
SPWW2 & SPMBT scenario creator

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Post #: 42

RE: No refund policy - 1/13/2021 1:31:42 PM

Freyr Oakenshield

Posts: 541
Joined: 4/25/2014
Status: offline

quote:

ORIGINAL: Zovs

I get most of my games on Matrix, and few on Steam and other places.

I do like seeing my statistics via Steam, since I started using Steam for 'tracking' I have noticed the following:

WitW: 50 hours
WitE: 100 hours
TOAW IV: 2,736 hours

Only God knows how many hours before Steam and also with the Panzer Command Series. lol

I only use Steam for Matrix/Slitherine games that have lots of DLCs or if the game's .exe file is very large (e.g. more than 2 GB or something...).

< Message edited by Freyr Oakenshield -- 1/13/2021 1:32:07 PM >

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Post #: 43

RE: No refund policy - 1/13/2021 2:19:01 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Going to lock this up - if you ever have an issue getting one of our games to run, please reach out to us. We are happy to help and there are options beyond the official posted policy available to our support staff depending on the situation.

It's also worth adding that I just heard from our support. They were able to troubleshoot the issue with the original poster and get WITP:AE working fine on his system.

Regards,

- Erik

< Message edited by Erik Rutins -- 1/13/2021 2:42:20 PM >

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