[Resolved] Command: MO will not run on new install of Windows

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[Resolved] Command: MO will not run on new install of Windows

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All Forums >> [New Releases from Matrix Games] >> Command: Modern Operations series >> Tech Support >> [Resolved] Command: MO will not run on new install of Windows

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[Resolved] Command: MO will not run on new install of W... - 1/25/2021 11:05:52 PM

wwtiger89

Posts: 10
Joined: 8/10/2018
Status: offline

I have encountered an issue after having to perform a re-install of Windows 10. I am getting the following message box:

I have gotten this on both a Steam installed version, as well as a direct install. I have latest Radeon Graphics drivers installed, and have verified that the system files are good.

Will try reinstalling DirectX 9.

Command ran fine before the re-install. The only thing that is different from before my reinstall is I have installed on non C drive...

Have a Ryzen 5800x and Radeon RX580 GPU.

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< Message edited by Rory Noonan -- 1/26/2021 9:20:55 PM >

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RE: Command: MO will not run on new install of Windows - 1/25/2021 11:47:51 PM

thewood1

Posts: 6529
Joined: 11/27/2005
Status: offline

Did you reinstall all the CMO prerequisites, like dot-net? I assume when you say reintall, you also reinstalled CMO and didn't just copy it over.

(in reply to wwtiger89)

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RE: Command: MO will not run on new install of Windows - 1/26/2021 12:50:51 AM

wwtiger89

Posts: 10
Joined: 8/10/2018
Status: offline

I did a clean install from the DVDs I received when I purchased, and applied the latest update patch.

I assume the installer covers all the dependencies like dot-net, directx, etc.

(in reply to thewood1)

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RE: Command: MO will not run on new install of Windows - 1/26/2021 2:21:43 AM

thewood1

Posts: 6529
Joined: 11/27/2005
Status: offline

I would run through them anyway. There are in the prerequisites folder. I have had to reinstall a few times and every now and then, I notice they don't redo the prerequisites.

(in reply to wwtiger89)

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RE: Command: MO will not run on new install of Windows - 1/26/2021 2:05:17 PM

wwtiger89

Posts: 10
Joined: 8/10/2018
Status: offline

Since I haven't made a huge time investment yet setting up following my re-install of Windows, I went ahead and did a complete "nuke and pave" on my system and installed CMO as the very first program. I can report that CMO started up without the problem that I saw before, so its apparent that somehow the DirectX components had gotten corrupted somehow.

I will come back and provide any updates to this as needed... I haven't yet run Windows updates, so its possible that could trigger an issue...

(in reply to thewood1)

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RE: Command: MO will not run on new install of Windows - 1/26/2021 9:20:42 PM

Rory Noonan

Posts: 2816
Joined: 12/18/2014
From: Brooklyn, NY
Status: offline

Thanks wwtiger89, let us know if anything pops up

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All Forums >> [New Releases from Matrix Games] >> Command: Modern Operations series >> Tech Support >> [Resolved] Command: MO will not run on new install of Windows

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