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preorder failure - 3/2/2021 9:45:28 AM   
Jan1981

 

Posts: 11
Joined: 8/2/2018
Status: offline 		Hello Everyone

i just tried to preorder wite2 including the boxed version but the homepage says that it is no longer avaialable. No matter if i try via paypal or creditcard:

Order creation failure due to problematic input.. This item is no longer available for purchase. Please refer to the seller's website for more information.

And why is the expected release 08/31/2021 ????

< Message edited by Jan1981 -- 3/2/2021 10:03:44 AM >
Post #: 1
RE: preorder failure - 3/2/2021 10:19:00 AM   
MagicMissile


Posts: 1629
Joined: 10/11/2014
From: Stockholm, Sweden
Status: offline 		I tried also does not work for the moment.

/MM

(in reply to Jan1981)
Post #: 2
RE: preorder failure - 3/2/2021 10:20:26 AM   
Franciscus


Posts: 809
Joined: 12/22/2010
From: Portugal
Status: offline 		Yep, preorder failure...

_____________________________

Former AJE team member

(in reply to MagicMissile)
Post #: 3
RE: preorder failure - 3/2/2021 10:21:20 AM   
juv95hrn

 

Posts: 242
Joined: 6/28/2005
Status: offline 		What does pre-ordering entail? Paying but not playing? :-)

(in reply to MagicMissile)
Post #: 4
RE: preorder failure - 3/2/2021 10:38:57 AM   
renegade35

 

Posts: 3
Joined: 3/2/2021
Status: offline 		Same problem here

(in reply to juv95hrn)
Post #: 5
RE: preorder failure - 3/2/2021 10:41:26 AM   
nac452

 

Posts: 7
Joined: 5/1/2008
Status: offline 		I've just raised a ticket with Slitherine Support as when I tried I pressed the place order button, and its just sitting there saying processing. Been sitting there for around 45 mins now :-(

(in reply to renegade35)
Post #: 6
RE: preorder failure - 3/2/2021 10:44:51 AM   
verdugo94

 

Posts: 142
Joined: 4/23/2015
Status: offline 		Same failure here

(in reply to nac452)
Post #: 7
RE: preorder failure - 3/2/2021 11:01:42 AM   
renegade35

 

Posts: 3
Joined: 3/2/2021
Status: offline 		Working now

(in reply to verdugo94)
Post #: 8
RE: preorder failure - 3/2/2021 11:07:58 AM   
Jan1981

 

Posts: 11
Joined: 8/2/2018
Status: offline 		confirm

(in reply to renegade35)
Post #: 9
RE: preorder failure - 3/2/2021 11:08:00 AM   
Gustel

 

Posts: 4
Joined: 2/22/2021
Status: offline 		I went one hour out of the house... now there is no War in the East 2 entry in store any more.. When will it back? When i go next time out? ;)

Edit: It was back at the moment I commited. Done ;)

< Message edited by Gustel -- 3/2/2021 11:14:33 AM >

(in reply to renegade35)
Post #: 10
RE: preorder failure - 3/2/2021 11:09:40 AM   
Narisomo

 

Posts: 43
Joined: 2/25/2021
Status: offline 		I pre-ordered but did not get any order confirmation (but the game is listed in "My Games").

Edit: And there it is. Too impatient. ;)

< Message edited by Narisomo -- 3/2/2021 11:12:40 AM >

(in reply to renegade35)
Post #: 11
RE: preorder failure - 3/2/2021 11:09:42 AM   
verdugo94

 

Posts: 142
Joined: 4/23/2015
Status: offline 		Done! Now waiting for the confirmation email

(in reply to Gustel)
Post #: 12
RE: preorder failure - 3/2/2021 11:32:04 AM   
Arthurius

 

Posts: 48
Joined: 5/7/2019
Status: offline 		Do you have access to manual (in pdf) after preorder?

(in reply to verdugo94)
Post #: 13
RE: preorder failure - 3/2/2021 11:39:08 AM   
Narisomo

 

Posts: 43
Joined: 2/25/2021
Status: offline 		Unfortunately, it doesn't look like it.

(in reply to Arthurius)
Post #: 14
RE: preorder failure - 3/2/2021 12:52:41 PM   
Simulacra53


Posts: 632
Joined: 5/16/2015
Status: offline 		Working when I preordered.
Was rewarded for my hard earned money with a serial and placeholder text.

Charlton Heston voice on:
“We finally really did it. You maniacs! You blew it up! Damn you. God damn you all to hell."



< Message edited by Simulacra53 -- 3/2/2021 12:53:45 PM >

(in reply to Narisomo)
Post #: 15
RE: preorder failure - 3/2/2021 1:02:07 PM   
Arthurius

 

Posts: 48
Joined: 5/7/2019
Status: offline 		Do you have access to beta?

(in reply to Simulacra53)
Post #: 16
RE: preorder failure - 3/2/2021 1:17:57 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline
quote:

ORIGINAL: Simulacra53
Working when I preordered.
Was rewarded for my hard earned money with a serial and placeholder text.


By placeholder text, do you mean that there was something missing or do you just mean the standard serial number/order completion boilerplate?


_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Simulacra53)
Post #: 17
RE: preorder failure - 3/2/2021 2:49:53 PM   
Franciscus


Posts: 809
Joined: 12/22/2010
From: Portugal
Status: offline 		Preordered, for the physical manual

Sure wish the pdf would be made available though

_____________________________

Former AJE team member

(in reply to Erik Rutins)
Post #: 18
RE: preorder failure - 3/2/2021 2:59:44 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		We'll be posting sections of the manual as PDF previews, starting later today.

Regards,

- Erik


_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Franciscus)
Post #: 19
RE: preorder failure - 3/2/2021 5:59:29 PM   
Simulacra53


Posts: 632
Joined: 5/16/2015
Status: offline
quote:

ORIGINAL: Erik Rutins


quote:

ORIGINAL: Simulacra53
Working when I preordered.
Was rewarded for my hard earned money with a serial and placeholder text.


By placeholder text, do you mean that there was something missing or do you just mean the standard serial number/order completion boilerplate?



Just for the record,
All worked fine for me, like you wrote incl. Serial and order completion info - afterwards, just to see what would happen I clicked download and that’s where there was a “placeholder text” informing me that the actual game will be made available later etc.

(in reply to Erik Rutins)
Post #: 20
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