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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East 2 >> Tech Support >> Upload

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Upload - 3/26/2021 12:07:39 PM

Itlnprd1

Posts: 52
Joined: 3/19/2005
Status: offline

All when I finish my turn and when it is supposed to upload to a server it took over 15 minutes and got stuck, I tried it over and over with the same result, any ideas ( and yes I have plenty of upload speed/bandwidth

Phil

Post #: 1

RE: Upload - 3/26/2021 1:50:54 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Where are you located and is this your first time using PBEM++ or has it worked well for you before in other games?

Do you have any firewall software installed that could be interfering in any way (such that you would need to grant permission/exception to WITE2)?

Could you share your external IP (you can PM it to me if you prefer). You can check it here: https://myexternalip.com/

< Message edited by Erik Rutins -- 3/26/2021 1:51:32 PM >

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Itlnprd1)

Post #: 2

RE: Upload - 3/26/2021 9:12:08 PM

Itlnprd1

Posts: 52
Joined: 3/19/2005
Status: offline

To be honest I use VPN software for protection, no firewall except for my cable modern, and I often use the PBEM+++ I have GG WEST FRONT and the original EAST Front and multiple other games including TAOW 4 and I never hav=d this happen, also it is doing in right now I am in Charlotte NC.

(in reply to Erik Rutins)

Post #: 3

RE: Upload - 3/26/2021 9:13:46 PM

Itlnprd1

Posts: 52
Joined: 3/19/2005
Status: offline

Now as I was writing my email to you if finally uploaded, if anything else happens I will reach out to you.

(in reply to Itlnprd1)

Post #: 4

RE: Upload - 3/28/2021 6:27:53 PM

Itlnprd1

Posts: 52
Joined: 3/19/2005
Status: offline

It sure take a while to upload using PBEM++