update probs

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All Forums >> [New Releases from Matrix Games] >> WarPlan >> War Plan: Tech Support >> update probs

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update probs - 5/9/2021 1:18:18 AM

jjdenver

Posts: 2247
Joined: 11/2/2007
Status: offline

auto-update doesn't seem to be working. I get this error.

Any idea why or how I can get it to work?

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Post #: 1

RE: update probs - 5/10/2021 1:48:11 PM

AlvaroSousa

Posts: 9927
Joined: 7/29/2013
Status: offline

Could be the firewall blocking it. You can manually download the update from the website by logging in.
https://www.matrixgames.com/login

Never hurts to uninstall/reinstall with the latest download

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to jjdenver)

Post #: 2

RE: update probs - 5/27/2021 6:50:39 PM

MB00

Posts: 56
Joined: 5/25/2002
From: Ontario Canada
Status: offline

i note my mouse does not move the screen to the right. it can move it up/down and left...but not right.

version 1.00.10

(in reply to AlvaroSousa)

Post #: 3

RE: update probs - 5/27/2021 7:24:40 PM

AlvaroSousa

Posts: 9927
Joined: 7/29/2013
Status: offline

I have done every test on this in every way on my PC and it works correctly. 2-3 people have had this problem and I don't know why.

I tried 2 monitors full screen and windowed = works
I tried 1 monitors full screen and windowed = works

It checks if your mouse is within X pixels of each border and then it moves the map.

Can you tell me how you are setup?

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to MB00)

Post #: 4