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[Matrix is investigating] Server Problems?

 
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[Matrix is investigating] Server Problems? - 5/14/2021 11:57:18 AM   
Mehring

 

Posts: 2179
Joined: 1/25/2007
Status: offline 		I just switched ISP yesterday so not sure if this is causing the issue or the server. I'm experiencing a long delay and sometimes server sign in hangs. If sign in is successful, I'm unable to load a game and a boxed "WS response is null" message flashes up before returning me to sign in screen. Anything happening server end?

< Message edited by Joel Billings -- 5/17/2021 3:33:43 AM >

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“Old age is the most unexpected of all things that can happen to a man.”
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Post #: 1
RE: Server Problems? - 5/14/2021 12:12:45 PM   
Mehring

 

Posts: 2179
Joined: 1/25/2007
Status: offline 		...just closed the game down and restarted, in now.

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“Old age is the most unexpected of all things that can happen to a man.”
-Leon Trotsky

(in reply to Mehring)
Post #: 2
RE: Server Problems? - 5/14/2021 2:21:03 PM   
Mehring

 

Posts: 2179
Joined: 1/25/2007
Status: offline 		...managed to save once but am again having difficulty logging in, recieing "WS response is null" message, and if logged in, unable to load a game, "unable to contact server" being the last message.

_____________________________

“Old age is the most unexpected of all things that can happen to a man.”
-Leon Trotsky

(in reply to Mehring)
Post #: 3
RE: Server Problems? - 5/14/2021 3:36:00 PM   
Bertram

 

Posts: 110
Joined: 9/11/2003
From: Netherlands
Status: offline 		Same for me. Could save the game, but ending the turn got the WS response is full (I thought, instead of "null", but I could be wrong).

(in reply to Mehring)
Post #: 4
RE: Server Problems? - 5/14/2021 4:33:48 PM   
Q-Ball


Posts: 7336
Joined: 6/25/2002
From: Chicago, Illinois
Status: offline 		I am also having a server issue, I can open the game but can't save it at all.....something is up

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Post #: 5
RE: Server Problems? - 5/14/2021 5:07:29 PM   
weinsoldner

 

Posts: 152
Joined: 5/13/2017
From: Netherlands
Status: offline 		Takes forever to load my turn and afterwards unable to save

(in reply to Q-Ball)
Post #: 6
RE: Server Problems? - 5/14/2021 5:08:50 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Thank you for the reports, our admin is investigating.

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Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to weinsoldner)
Post #: 7
RE: Server Problems? - 5/14/2021 5:31:27 PM   
dontra85

 

Posts: 167
Joined: 7/24/2005
Status: offline 		my game wont allow it either. its the game with escpr.

(in reply to Erik Rutins)
Post #: 8
RE: Server Problems? - 5/14/2021 5:41:10 PM   
Bertram

 

Posts: 110
Joined: 9/11/2003
From: Netherlands
Status: offline 		Now could log in, open a saved game, end the game and upload it. When I tried to log in again (to check if my opponent was now active), it gave me a "wrong credentials" error message. Just a few moments later the login did work.

And my oppponent was active, so it seems the "end turn" and subsequent upload did work.

< Message edited by Bertram -- 5/14/2021 5:42:01 PM >

(in reply to dontra85)
Post #: 9
RE: Server Problems? - 5/14/2021 6:44:50 PM   
Q-Ball


Posts: 7336
Joined: 6/25/2002
From: Chicago, Illinois
Status: offline 		Spoke too soon, still issues....it worked once, but not the second time

< Message edited by Q-Ball -- 5/14/2021 6:46:35 PM >

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(in reply to Bertram)
Post #: 10
RE: Server Problems? - 5/14/2021 7:09:16 PM   
squatter

 

Posts: 1033
Joined: 6/24/2006
Status: offline 		Me too

(in reply to Q-Ball)
Post #: 11
RE: Server Problems? - 5/14/2021 7:21:12 PM   
Mehring

 

Posts: 2179
Joined: 1/25/2007
Status: offline 		just gacked a save

_____________________________

“Old age is the most unexpected of all things that can happen to a man.”
-Leon Trotsky

(in reply to squatter)
Post #: 12
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