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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's World at War: A World Divided >> Tech Support >> invalid serial number Page: [1]
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invalid serial number - 6/5/2021 4:47:23 AM   
mesquite5

 

Posts: 44
Joined: 11/15/2010
Status: offline
I saw there was a new update. I decided to reinstall the game. I went to MY Page and copied the serial number and used the link from My Page to download the installer and I keep getting invalid serial number.
Post #: 1
RE: invalid serial number - 6/18/2021 3:36:05 PM   
IKerensky

 

Posts: 374
Joined: 6/7/2001
Status: offline
I have the exact same problem... very annoying.

(in reply to mesquite5)
Post #: 2
RE: invalid serial number - 7/7/2021 4:11:02 PM   
Joel Billings


Posts: 32265
Joined: 9/20/2000
From: Santa Rosa, CA
Status: offline
Matrix is now aware of this issue and they will be looking into this. Sorry for the delayed response.

_____________________________

All understanding comes after the fact.
-- Soren Kierkegaard

(in reply to IKerensky)
Post #: 3
RE: invalid serial number - 7/8/2021 1:47:46 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Please e-mail me at erikr@matrixgames.com with your serial numbers so that we can investigate why they are not being accepted.

_____________________________

Erik Rutins
CEO, Matrix Games LLC




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Joel Billings)
Post #: 4
RE: invalid serial number - 2/20/2022 11:23:56 AM   
nikdav


Posts: 895
Joined: 3/9/2008
From: Italy
Status: offline
Hi Erik,
I try to reinstall the game after more than ten years with last updated digital .exe, but i got the message "invalid serial number"
I see others had the same issue but don't find a solution.
I have an old DVD box serial !

Davide

(in reply to Erik Rutins)
Post #: 5
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