Game won't launch in Steam

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Game won't launch in Steam

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East 2 >> Tech Support >> Game won't launch in Steam

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Game won't launch in Steam - 1/9/2022 10:02:34 PM

gaxsax88

Posts: 8
Joined: 2/14/2011
Status: offline

The game won't launch on Steam after the recent update.

The launcher itself will just crash.

I've tried re-installing the game but it still won't launch.

I just deleted the Steam version and had to re-install the non-Steam game. It works.

Not happy!

Please help

< Message edited by gaxsax88 -- 1/10/2022 1:17:14 AM >

Post #: 1

RE: Game won't launch in Steam - 1/11/2022 1:06:09 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Do you see any message or anything at all when it crashes for you via the Steam launch?

Does it crash before the initial launcher menu even appears or only after you click play?

Could you try reinstalling it via Steam to a different location/folder to see if that makes any difference?

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to gaxsax88)

Post #: 2

RE: Game won't launch in Steam - 1/11/2022 10:37:47 AM

JosephM

Posts: 202
Joined: 3/18/2014
Status: offline

Also, please open the folder where you've installed the game. Locate and select a file named "Launcher.exe". Press the right mouse button and select "Properties". Click on the "Compatibility" tab. Tick the option "Run this program as an administrator". Click on "Apply" and "Ok". Double click on �Launcher.exe" for running the program and check if the issue persists.

(in reply to Erik Rutins)

Post #: 3